NYS Office of Children and Family Services
Office Assistant 1 (NY HELPS)
NYS Office of Children and Family Services, Albany, New York, United States
Administrative Assistant 1/Trainee (NY HELPS), Central Office
Location: Albany, NY
Salary: $40,391.00 - $58,447.00 (per annum)
Duties Description
Maintain files.
Answer phones and handle routine questions or issues.
Compile data from various sources.
Handle computer files and answer questions about transactions and procedures.
Additional duties will be discussed in detail during the interview.
Minimum Qualifications
One year of permanent competitive or 55b/c service in this title or in a title eligible for 70.1 transfer.
Open to Public: this title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). To be considered for appointment through NY HELPS, candidates must meet the open‑competitive minimum qualifications for this position. There are no minimum education or experience requirements for this title.
Position may be designated 55 b/c and is subject to verification of applicant eligibility.
During the NY HELPS Program, this title may be filled via a non‑competitive appointment. After up to one year of permanent appointment, non‑competitive employees will have their status converted to competitive and may participate in promotion examinations for which they are qualified.
Candidates who have taken and passed the most recent holding of the Professional Careers Opportunities (PCO) Exam are encouraged to apply.
Background Investigation Requirements
All prospective employees will undergo a Criminal Background Check (CBC), including state and federal Criminal History Record Checks. All convictions must be reported; a felony or misdemeanor conviction, or any falsified or omitted information on the application, may bar appointment or result in removal after appointment. Each case will be determined on its own merits in accordance with applicable laws and regulations. Applicants will be fingerprinted and may have to pay related fees.
All prospective employees will be screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). Applicants may have to pay related fees.
For Division of Juvenile Justice and Opportunities for Youth (DJJOY) prospective appointees, checks against the Staff Exclusion List (SEL) will be performed. Those found responsible for serious or repeated acts of abuse or neglect will be barred from appointment.
The Office of Children and Family Services (OCFS) is an equal opportunity employer. OCFS does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy‑related conditions), predisposing genetic characteristics, familial status, marital status or status as a victim of domestic violence, or any other applicable legally protected characteristic. We devote special attention to dismantling racial injustice and recognize that diversity in our workforce is critical to fulfilling our mission. All people with disabilities are encouraged to apply. All applicants must be dedicated to working in and sustaining an inclusive environment that affirms and celebrates the backgrounds, learned and lived expertise, whole identities, and individual perspectives of our staff.
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Salary: $40,391.00 - $58,447.00 (per annum)
Duties Description
Maintain files.
Answer phones and handle routine questions or issues.
Compile data from various sources.
Handle computer files and answer questions about transactions and procedures.
Additional duties will be discussed in detail during the interview.
Minimum Qualifications
One year of permanent competitive or 55b/c service in this title or in a title eligible for 70.1 transfer.
Open to Public: this title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). To be considered for appointment through NY HELPS, candidates must meet the open‑competitive minimum qualifications for this position. There are no minimum education or experience requirements for this title.
Position may be designated 55 b/c and is subject to verification of applicant eligibility.
During the NY HELPS Program, this title may be filled via a non‑competitive appointment. After up to one year of permanent appointment, non‑competitive employees will have their status converted to competitive and may participate in promotion examinations for which they are qualified.
Candidates who have taken and passed the most recent holding of the Professional Careers Opportunities (PCO) Exam are encouraged to apply.
Background Investigation Requirements
All prospective employees will undergo a Criminal Background Check (CBC), including state and federal Criminal History Record Checks. All convictions must be reported; a felony or misdemeanor conviction, or any falsified or omitted information on the application, may bar appointment or result in removal after appointment. Each case will be determined on its own merits in accordance with applicable laws and regulations. Applicants will be fingerprinted and may have to pay related fees.
All prospective employees will be screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). Applicants may have to pay related fees.
For Division of Juvenile Justice and Opportunities for Youth (DJJOY) prospective appointees, checks against the Staff Exclusion List (SEL) will be performed. Those found responsible for serious or repeated acts of abuse or neglect will be barred from appointment.
The Office of Children and Family Services (OCFS) is an equal opportunity employer. OCFS does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy‑related conditions), predisposing genetic characteristics, familial status, marital status or status as a victim of domestic violence, or any other applicable legally protected characteristic. We devote special attention to dismantling racial injustice and recognize that diversity in our workforce is critical to fulfilling our mission. All people with disabilities are encouraged to apply. All applicants must be dedicated to working in and sustaining an inclusive environment that affirms and celebrates the backgrounds, learned and lived expertise, whole identities, and individual perspectives of our staff.
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