Access 2 Interpreters
Call Center Representative/Dispatcher/Scheduler/Quality Control
Access 2 Interpreters, Columbus, Ohio, United States, 43224
Call Center Representative/Dispatcher/Scheduler/Quality Control
4 days ago – Be among the first 25 applicants
Dispatcher/Scheduler/Quality Control – 7am - 3pm ($20.00/hr)
We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies.
We want someone who:
Has a keen eye for detail and an eagerness to learn
Is flexible and can keep up in a fast-paced environment
Is a team player
Takes initiative and can multi-task
Communicates professionally and efficiently in person and over the phone
If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references. We are an EOE.
Responsibilities And Duties
Manage a high volume of phone calls
Schedule multilingual interpreters for assignments
Conduct inspections and ensure quality control
Collect, enter, and analyze data
Submit reports
Monitor and review progress and accuracy
Complete a background check and pass a drug screen
Qualifications And Skills
Has a high school diploma and customer service/dispatch experience
Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED)
Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED)
Is willing to work from the office
Benefits
Paid holidays after 90 days
Ten (10) days of Paid Time Off after 90 days
Medical, Dental, Vision, and Life
401K and Profit Sharing
Free parking
Referrals increase your chances of interviewing at Access 2 Interpreters by 2x
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Translation and Localization
#J-18808-Ljbffr
Dispatcher/Scheduler/Quality Control – 7am - 3pm ($20.00/hr)
We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies.
We want someone who:
Has a keen eye for detail and an eagerness to learn
Is flexible and can keep up in a fast-paced environment
Is a team player
Takes initiative and can multi-task
Communicates professionally and efficiently in person and over the phone
If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references. We are an EOE.
Responsibilities And Duties
Manage a high volume of phone calls
Schedule multilingual interpreters for assignments
Conduct inspections and ensure quality control
Collect, enter, and analyze data
Submit reports
Monitor and review progress and accuracy
Complete a background check and pass a drug screen
Qualifications And Skills
Has a high school diploma and customer service/dispatch experience
Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED)
Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED)
Is willing to work from the office
Benefits
Paid holidays after 90 days
Ten (10) days of Paid Time Off after 90 days
Medical, Dental, Vision, and Life
401K and Profit Sharing
Free parking
Referrals increase your chances of interviewing at Access 2 Interpreters by 2x
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Translation and Localization
#J-18808-Ljbffr