Crossnore Communities for Children
Referrals and Admissions Coordinator
Crossnore Communities for Children, Newland, North Carolina, United States, 28657
Crossnore Communities for Children provided pay range
This range is provided by Crossnore Communities for Children. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $43,500.00/yr - $50,000.00/yr
Location/Schedule: Hybrid role with remote work and regular on‑site requirements at the Crossnore, NC campus. Must live within one hour driving distance of Crossnore, NC campus. Typical work hours 8:30 am to 5:00 pm with flexibility for after hours and weekend scheduling. Participation in on‑call rotation for referrals line.
Your impact: Crossnore Communities for Children is seeking a Referrals and Admissions Coordinator to join our centralized referrals and admissions team. This role is responsible for timely intake, screening, and coordination of admissions. You will serve as a critical first point of connection, helping children and families access the right care quickly and compassionately by guiding them through the referrals and admissions process.
Compensation is based on experience and qualifications. Candidates who meet only the minimum requirements can expect to start at the beginning of the range, while those with additional and relevant experience and/or advanced skills may be considered for higher starting pay within the range.
Benefits
Defined Contribution Benefits Plan including options for:
Health/Dental/Vision Insurance - $0 copay for mental health visits with our health insurance
Life, Short‑Term Disability, and Long‑Term Disability plans
Critical Illness and Accident coverage options
Flexible Spending Plan
401k with employer match (up to 6%)
Paid Parental Leave - Based on Tenure
Ongoing Training
20 Days PTO, 11 Paid Holidays
Education / Experience
Qualified Professional qualification strongly preferred, which are:
Master’s degree in a human services or related field from an accredited college or university and a minimum of one year supervised clinical experience working with children and families; or
Bachelor’s degree in a human services field and two years’ experience with the current population; or
Bachelor’s degree in a non‑human services field and four years’ experience with the current population
Minimum of two years of professionally supervised experience working with children and families.
An equivalent combination of education and experience may be considered.
Skills and Competencies
Knowledge of child welfare and mental health systems
Experience with referrals, intake, or admissions processes
Strong customer service and communication skills
Ability to triage needs and exercise sound judgment
Ability to work effectively in crisis situations
Attention to detail and strong organizational skills
Ability to manage multiple tasks and meet deadlines
Proficiency with Microsoft Office and Google Workspace
Experience with Electronic Health Records (EHR) preferred
Ability to work with diverse populations and multidisciplinary teams
Key Responsibilities
Receive, screen, and triage referrals by phone and email
Collect and review required clinical, legal, and funding documentation
Communicate placement decisions and next steps to families and referral sources
Coordinate admissions and intake with clinical, medical, and program teams
Enter and maintain accurate records in the electronic health record and tracking systemsVerify insurance eligibility and funding sources (Medicaid, LME/MCOs, etc.)
Participate in after-hours and weekend on‑call rotation for referrals
Collaborate with internal staff and external partners to support continuity of care
Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications, please refer to the detailed job description which can be sent to you upon request.
Seniority Level Entry level
Employment Type Full-time
Job Function Health Care Provider
Industries Hospitals and Health Care
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Base pay range $43,500.00/yr - $50,000.00/yr
Location/Schedule: Hybrid role with remote work and regular on‑site requirements at the Crossnore, NC campus. Must live within one hour driving distance of Crossnore, NC campus. Typical work hours 8:30 am to 5:00 pm with flexibility for after hours and weekend scheduling. Participation in on‑call rotation for referrals line.
Your impact: Crossnore Communities for Children is seeking a Referrals and Admissions Coordinator to join our centralized referrals and admissions team. This role is responsible for timely intake, screening, and coordination of admissions. You will serve as a critical first point of connection, helping children and families access the right care quickly and compassionately by guiding them through the referrals and admissions process.
Compensation is based on experience and qualifications. Candidates who meet only the minimum requirements can expect to start at the beginning of the range, while those with additional and relevant experience and/or advanced skills may be considered for higher starting pay within the range.
Benefits
Defined Contribution Benefits Plan including options for:
Health/Dental/Vision Insurance - $0 copay for mental health visits with our health insurance
Life, Short‑Term Disability, and Long‑Term Disability plans
Critical Illness and Accident coverage options
Flexible Spending Plan
401k with employer match (up to 6%)
Paid Parental Leave - Based on Tenure
Ongoing Training
20 Days PTO, 11 Paid Holidays
Education / Experience
Qualified Professional qualification strongly preferred, which are:
Master’s degree in a human services or related field from an accredited college or university and a minimum of one year supervised clinical experience working with children and families; or
Bachelor’s degree in a human services field and two years’ experience with the current population; or
Bachelor’s degree in a non‑human services field and four years’ experience with the current population
Minimum of two years of professionally supervised experience working with children and families.
An equivalent combination of education and experience may be considered.
Skills and Competencies
Knowledge of child welfare and mental health systems
Experience with referrals, intake, or admissions processes
Strong customer service and communication skills
Ability to triage needs and exercise sound judgment
Ability to work effectively in crisis situations
Attention to detail and strong organizational skills
Ability to manage multiple tasks and meet deadlines
Proficiency with Microsoft Office and Google Workspace
Experience with Electronic Health Records (EHR) preferred
Ability to work with diverse populations and multidisciplinary teams
Key Responsibilities
Receive, screen, and triage referrals by phone and email
Collect and review required clinical, legal, and funding documentation
Communicate placement decisions and next steps to families and referral sources
Coordinate admissions and intake with clinical, medical, and program teams
Enter and maintain accurate records in the electronic health record and tracking systemsVerify insurance eligibility and funding sources (Medicaid, LME/MCOs, etc.)
Participate in after-hours and weekend on‑call rotation for referrals
Collaborate with internal staff and external partners to support continuity of care
Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications, please refer to the detailed job description which can be sent to you upon request.
Seniority Level Entry level
Employment Type Full-time
Job Function Health Care Provider
Industries Hospitals and Health Care
#J-18808-Ljbffr