Google
Deployment Support Technician II, Global Server Operations
Google, Papillion, Nebraska, United States, 68133
Deployment Support Technician II, Global Server Operations
Join to apply for the Deployment Support Technician II, Global Server Operations role at Google.
This role is not eligible for U.S. immigration sponsorship.
Preferred working locations
Austell, GA, USA
Papillion, NE, USA
Council Bluffs, IA, USA
Clarksville, TN, USA
New Albany, OH, USA
The Dalles, OR, USA
Reston, VA, USA
Las Vegas, Nevada, USA
Lenoir, NC, USA
Moncks Corner, SC 29461, USA
Pryor Creek, OK 74361, USA
Reno, NV, USA
Bridgeport, AL, USA
Minimum Qualifications
Experience with performing component-level repairs and troubleshooting on technical equipment.
Experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols.
Ability to lift/move 50 lb (23 kg) of equipment and perform physically demanding tasks over extended periods.
Must have the ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules.
Ability to travel up to 70% of the time.
Preferred Qualifications
Bachelor's degree or equivalent practical experience.
Completion of the Google IT Support Professional Certificate program.
2+ years of experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols.
Experience performing component-level repairs and troubleshooting on IT equipment or in a similar role.
Experience working within a data center or network operation center environment.
Ability to collaborate with teams to overcome issues and adapt to changes in a dynamic work environment.
About the job The Hardware Operations team monitors the physical infrastructure behind Google's search technology. As an Operations Technician, you'll install, configure, test, troubleshoot, and maintain hardware (servers and components) and server software (Google's Linux cluster). You’ll also configure complex components such as networks, routers, hubs, bridges, switches, and protocols. You may participate in or lead small project teams on larger installations and develop contingency plans. A typical day involves manual movement and installation of racks; the role requires both physical ability and interest in advanced infrastructure.
Responsibilities
Deploy and operate new data center infrastructure across projects or functions.
Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure as needed.
Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues.
Maintain data security and integrity, tracking media to ensure proper data erasure in accordance with Google security standards.
Disassemble equipment that has reached end-of-life for part replacement or maintenance in a team setting.
Travel up to 70% of the time to provide remote and on-site support for deployment of new cloud capacity and technologies.
Equal Opportunity Employment Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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This role is not eligible for U.S. immigration sponsorship.
Preferred working locations
Austell, GA, USA
Papillion, NE, USA
Council Bluffs, IA, USA
Clarksville, TN, USA
New Albany, OH, USA
The Dalles, OR, USA
Reston, VA, USA
Las Vegas, Nevada, USA
Lenoir, NC, USA
Moncks Corner, SC 29461, USA
Pryor Creek, OK 74361, USA
Reno, NV, USA
Bridgeport, AL, USA
Minimum Qualifications
Experience with performing component-level repairs and troubleshooting on technical equipment.
Experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols.
Ability to lift/move 50 lb (23 kg) of equipment and perform physically demanding tasks over extended periods.
Must have the ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules.
Ability to travel up to 70% of the time.
Preferred Qualifications
Bachelor's degree or equivalent practical experience.
Completion of the Google IT Support Professional Certificate program.
2+ years of experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols.
Experience performing component-level repairs and troubleshooting on IT equipment or in a similar role.
Experience working within a data center or network operation center environment.
Ability to collaborate with teams to overcome issues and adapt to changes in a dynamic work environment.
About the job The Hardware Operations team monitors the physical infrastructure behind Google's search technology. As an Operations Technician, you'll install, configure, test, troubleshoot, and maintain hardware (servers and components) and server software (Google's Linux cluster). You’ll also configure complex components such as networks, routers, hubs, bridges, switches, and protocols. You may participate in or lead small project teams on larger installations and develop contingency plans. A typical day involves manual movement and installation of racks; the role requires both physical ability and interest in advanced infrastructure.
Responsibilities
Deploy and operate new data center infrastructure across projects or functions.
Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure as needed.
Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues.
Maintain data security and integrity, tracking media to ensure proper data erasure in accordance with Google security standards.
Disassemble equipment that has reached end-of-life for part replacement or maintenance in a team setting.
Travel up to 70% of the time to provide remote and on-site support for deployment of new cloud capacity and technologies.
Equal Opportunity Employment Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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