Google
Deployment Support Technician II, Global Server Operations
Google, Austell, Georgia, United States, 30001
Deployment Support Technician II, Global Server Operations
Join to apply for the
Deployment Support Technician II, Global Server Operations
role at
Google .
This role is not eligible for U.S. immigration sponsorship.
Preferred working locations include: Austell, GA, USA; Papillion, NE, USA; Council Bluffs, IA, USA; Clarksville, TN, USA; New Albany, OH, USA; The Dalles, OR, USA; Reston, VA, USA; Las Vegas, Nevada, USA; Lenoir, NC, USA; Moncks Corner, SC 29461, USA; Pryor Creek, OK 74361, USA; Reno, NV, USA; Bridgeport, AL, USA.
Minimum qualifications
Experience with performing component‑level repairs and troubleshooting on technical equipment.
Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
Ability to lift or move 50 lb (23 kg) of equipment and able to exert yourself physically over extended periods, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
Must have the ability to work non‑standard hours, including weekends, nights, holidays, and shift‑based schedules as required.
Ability to travel up to 70 % of the time.
Preferred qualifications
Bachelor's degree or equivalent practical experience.
Completion of the online Google IT Support Professional Certificate program.
2 years of experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
Experience with component‑level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician).
Experience working within a data center or network operation center environment.
Ability to collaborate and partner with teams to overcome issues, and to adapt to changes in a dynamic work environment.
About the job The Hardware Operations team monitors the physical infrastructure behind Google’s powerful search technology. As an Operations Technician, you’ll install, configure, test, troubleshoot and maintain hardware such as servers and components, and server software such as Google’s Linux cluster. You’ll also configure more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You may participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks and other hardware.
The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
Responsibilities
Deploy and operate new data center infrastructure across projects or functions.
Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.
Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, applying the resources needed to resolve identified issues.
Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
Disassemble specific equipment that has reached its end‑of‑life via part replacement or maintenance, in a team setting.
Travel up to 70 % of the time to serve as remote and on‑site support for deployment of new cloud capacity and technologies with customers.
Compensation The US base salary range for this full‑time position is $73,500 – $103,000 + bonus + equity + benefits. Salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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Deployment Support Technician II, Global Server Operations
role at
Google .
This role is not eligible for U.S. immigration sponsorship.
Preferred working locations include: Austell, GA, USA; Papillion, NE, USA; Council Bluffs, IA, USA; Clarksville, TN, USA; New Albany, OH, USA; The Dalles, OR, USA; Reston, VA, USA; Las Vegas, Nevada, USA; Lenoir, NC, USA; Moncks Corner, SC 29461, USA; Pryor Creek, OK 74361, USA; Reno, NV, USA; Bridgeport, AL, USA.
Minimum qualifications
Experience with performing component‑level repairs and troubleshooting on technical equipment.
Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
Ability to lift or move 50 lb (23 kg) of equipment and able to exert yourself physically over extended periods, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
Must have the ability to work non‑standard hours, including weekends, nights, holidays, and shift‑based schedules as required.
Ability to travel up to 70 % of the time.
Preferred qualifications
Bachelor's degree or equivalent practical experience.
Completion of the online Google IT Support Professional Certificate program.
2 years of experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
Experience with component‑level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician).
Experience working within a data center or network operation center environment.
Ability to collaborate and partner with teams to overcome issues, and to adapt to changes in a dynamic work environment.
About the job The Hardware Operations team monitors the physical infrastructure behind Google’s powerful search technology. As an Operations Technician, you’ll install, configure, test, troubleshoot and maintain hardware such as servers and components, and server software such as Google’s Linux cluster. You’ll also configure more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You may participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks and other hardware.
The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
Responsibilities
Deploy and operate new data center infrastructure across projects or functions.
Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.
Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, applying the resources needed to resolve identified issues.
Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
Disassemble specific equipment that has reached its end‑of‑life via part replacement or maintenance, in a team setting.
Travel up to 70 % of the time to serve as remote and on‑site support for deployment of new cloud capacity and technologies with customers.
Compensation The US base salary range for this full‑time position is $73,500 – $103,000 + bonus + equity + benefits. Salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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