Montana
Our services impact EVERY Montanan!
MISSION STATEMENT
To be the nation's most citizen oriented, efficiently administered, state tax agency. The Montana Department of Revenue administers almost 40 state taxes, property appraisals, alcoholic beverage laws, cannabis laws, and unclaimed property for the state of Montana. The Information Management and Collections Division serves Montana citizens and businesses through processing tax returns, refunds, and payments timely and accurately, integrating improved technology to enhance the user experience, increasing electronic filing, resolving overdue debt, and collecting other state debt. DUTIES
Job Overview:
This position resides in the Information Management and Collections Division of the Department of Revenue. The Information Management Bureau ensures secure handling and processing of taxpayer information, payments, and data. The bureau is organized into three units including Customer & Payment Management, Digitization, and Information Governance. The Temporary Seasonal Information Capture Technician is responsible for processing taxpayer return data into the appropriate database according to tax types using data entry and control processes and internal software. The incumbent provides a range of administrative services in support of information processing, payment processing, records maintenance, mail services, and taxpayer registration functions. This is a temporary seasonal position with the peak workload generally from February through June (may work up to six months). The incumbent may be assigned to work directly for any of the three units within the Information Management Bureau based on workload need and qualifications. Knowledge of: Automated data processing systems Records Management Office Operations Customer service principles and practices. Skills in: Research and analysis Accuracy and attention to detail Conflict resolution & customer service Microsoft programs and other database applications Written, verbal, and interpersonal communication You would be a great fit for this position if you can: Demonstrate self-motivation Follow instructions effectively Provide timely and professional customer service Handle multiple priorities under deadlines To be considered for any DOR position, applicants must complete and submit their application online and upload any required documents. DOR is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. ***This is an incomplete list of job duties. For a complete job description please contact Human Resources. (dorhr@mt.gov or 406-444-9858)*** (All computer systems and tax guidelines will be trained on the job.) Special Requirements
Eligibility for employment will be subject to the following: ·
Criminal Background Checks.
Circumstances involving convictions will be reviewed. ·
Tax status must be current.
Circumstances involving tax status issues will be reviewed. REQUIRED APPLICATION MATERIALS
Please submit the following application material: · Complete state application Submissions incomplete or missing relevant materials will not be reviewed or considered. Applicant Pool Statement:
If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Health insurance is not provided, and accrued vacation leave can only be taken after 3 months of employment. Successful applicants are required to pass DOR tax and background check(s). EDUCATION / EXPERIENCE
The minimum level needed
on the first day
of work is High School Diploma or GED. Three years of experience in data processing, general office work, and clerical procedures. Other combinations of education and experience will be evaluated on an individual basis.
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To be the nation's most citizen oriented, efficiently administered, state tax agency. The Montana Department of Revenue administers almost 40 state taxes, property appraisals, alcoholic beverage laws, cannabis laws, and unclaimed property for the state of Montana. The Information Management and Collections Division serves Montana citizens and businesses through processing tax returns, refunds, and payments timely and accurately, integrating improved technology to enhance the user experience, increasing electronic filing, resolving overdue debt, and collecting other state debt. DUTIES
Job Overview:
This position resides in the Information Management and Collections Division of the Department of Revenue. The Information Management Bureau ensures secure handling and processing of taxpayer information, payments, and data. The bureau is organized into three units including Customer & Payment Management, Digitization, and Information Governance. The Temporary Seasonal Information Capture Technician is responsible for processing taxpayer return data into the appropriate database according to tax types using data entry and control processes and internal software. The incumbent provides a range of administrative services in support of information processing, payment processing, records maintenance, mail services, and taxpayer registration functions. This is a temporary seasonal position with the peak workload generally from February through June (may work up to six months). The incumbent may be assigned to work directly for any of the three units within the Information Management Bureau based on workload need and qualifications. Knowledge of: Automated data processing systems Records Management Office Operations Customer service principles and practices. Skills in: Research and analysis Accuracy and attention to detail Conflict resolution & customer service Microsoft programs and other database applications Written, verbal, and interpersonal communication You would be a great fit for this position if you can: Demonstrate self-motivation Follow instructions effectively Provide timely and professional customer service Handle multiple priorities under deadlines To be considered for any DOR position, applicants must complete and submit their application online and upload any required documents. DOR is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. ***This is an incomplete list of job duties. For a complete job description please contact Human Resources. (dorhr@mt.gov or 406-444-9858)*** (All computer systems and tax guidelines will be trained on the job.) Special Requirements
Eligibility for employment will be subject to the following: ·
Criminal Background Checks.
Circumstances involving convictions will be reviewed. ·
Tax status must be current.
Circumstances involving tax status issues will be reviewed. REQUIRED APPLICATION MATERIALS
Please submit the following application material: · Complete state application Submissions incomplete or missing relevant materials will not be reviewed or considered. Applicant Pool Statement:
If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Health insurance is not provided, and accrued vacation leave can only be taken after 3 months of employment. Successful applicants are required to pass DOR tax and background check(s). EDUCATION / EXPERIENCE
The minimum level needed
on the first day
of work is High School Diploma or GED. Three years of experience in data processing, general office work, and clerical procedures. Other combinations of education and experience will be evaluated on an individual basis.
#J-18808-Ljbffr