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Munro Footwear Group

CPM Data Processor 1

Munro Footwear Group, Helena, Montana, us, 59604

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Job Description – CPM Data Processor 1 (25143077)

Mission Statement To be the nation’s most citizen oriented, efficiently administered, state tax agency. The Montana Department of Revenue administers almost 40 state taxes, property appraisals, liquor laws, and unclaimed property for the state of Montana. The Information Management and Collections Division serves Montana citizens and businesses through processing tax returns, refunds, and payments timely and accurately, integrating improved technology to enhance the user experience, increasing electronic filing, resolving overdue debt, and collecting other state debt.

Duties Job Overview:

This position resides in the Information Management and Collections Division of the Department of Revenue. Duties include coordinating the ongoing program activities of processing incoming correspondence, payments, returns, and data. The incumbent maintains data, tracks data and system performance, and ensures secure handling and processing of taxpayer information. The incumbent provides consultation, technical assistance, training, and outreach to internal and external users to promote effective system operations. This includes overseeing system research, enhancement, validation, readiness, and reporting projects. The position reports to the Unit Manager. This position does not supervise other staff.

This is a temporary seasonal position with the peak workload generally from February through June (may work up to six months). The incumbent may be assigned to work directly for any of the three units in the Information Management Bureau based on workload need and qualifications.

Knowledge of

Business administration

Office operations

Automated data processing systems

Information systems management

Records Management

Program Management & Project Planning

System and program support

Data processing methodology

Data mapping methodology

Data processing practices

Skills in

Research and analysis

Multi-tasking and organizing multiple tasks

Technical troubleshooting

Compiling & analyzing data from multiple sources

Escalation and support techniques

Documenting instructions, FAQ’s, training materials and procedures

Accuracy and attention to detail

Microsoft programs and other database applications

Written, verbal, and interpersonal communication

Essential Attributes

Demonstrate self-motivation

Follow instructions effectively

Maintain strong attention to detail

Provide timely and professional customer service

Organize tasks efficiently

Special Requirements

Criminal Background Checks.

Circumstances involving convictions will be reviewed.

Tax status must be current.

Circumstances involving tax status issues will be reviewed.

Required Application Materials

Complete state application

Submissions incomplete or missing relevant materials will not be reviewed or considered.

Education / Experience The minimum qualifications required on the first day of work are: high school diploma or GED, with familiarity using computer software. Other combinations of education and experience may be considered. Equivalent work experience may also be evaluated on a case‑by‑case basis.

Successful applicants are required to successfully pass DOR tax and background check(s).

Job Details

Number of Openings: 2

Employee Status: Temporary

Schedule: Part‑Time

Job Type: Standard

Shift: Day Job

Travel: No

Primary Location: Helena

Contact Information Submit your application online and upload any required documents. For further assistance, contact Human Resources at dorhr@mt.gov or phone 406-444-9858.

EEO Statement The State of Montana has a decentralized human resources system. Any person who requires a reasonable accommodation during the application or hiring process should contact the agency's HR staff identified on the job listing or dial the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.

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