Customer Experience Supervisor - Data-Driven Ops Leader

An industry leader in waste solutions is seeking a Supervisor Customer Experience. This role requires overseeing a team of customer service representatives and ensuring adherence to quality standards. Candidates should have at least 5 years of experience in customer service management and strong data analysis skills. Proficiency in tools like Salesforce and Excel is essential. The position is full-time, located in Rosemont, Illinois, and aims to enhance customer satisfaction through effective team leadership and process improvement. #J-18808-Ljbffr