EOS Hospitality LLC
Description
Duties and Responsibilities
Greet and welcome guests with warmth and professionalism, setting the tone for their dining experience
Manage reservations and coordinate seating arrangements to optimize service flow and accommodate special requests
Oversee the dining room and ensure it is clean, organized and visually appealing at all times
Supervise front-of-house staff, including hosts and servers, providing guidance and support as needed
Address and resolve guest complaints or concerns promptly and effectively
Collaborate with the kitchen to ensure seamless service delivery
Train and mentor staff in exceptional customer service and adherence to company standards
Monitor and manage service timing to maintain a consistent and enjoyable guest experience
Act as the point of contact for VIP guests, ensuring their specific needs are met
Skills and Abilities
Exceptional communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to remain calm and composed under pressure
Leadership and team management skills
Keen attention to detail and a commitment to service excellence
Proficiency in handling guest inquiries, complaints and special requests
Knowledge of food and beverage pairings, dietary restrictions and menu items
Experience and Age Requirements
Minimum of 3 years of experience in a similar role within fine dining or upscale hospitality
Proven track record of leadership in a restaurant or hotel setting
Must be at least 18 years old
Lake Austin Spa Resort is an all-inclusive luxury spa resort that offers a truly unique guest experience. This is a fantastic opportunity to work at a top destination spa resort in the U.S. according to Conde Nast Traveler.
One year of previous experience in a quality restaurant
Interested in healthy, delicious, fresh cuisine. We have our own gardens which provides a lot of our produce and herbs
Must be available to work weekends/holidays
A current Food Handlers Certificate is required prior to hiring
Must be able to pass a criminal and employment history background check
A love and passion for the culinary arts
ABOUT LAKE AUSTIN SPA RESORT Nestled along the shores of scenic Lake Austin in the beautiful Texas Hill Country, Lake Austin Spa Resort offers guests the sanctuary of an award-winning spa and the warmth of a best friend's lake house.
Lake Austin Spa Resort offers all-inclusive vacation packages, which include accommodations in one of 40 charming lakeside guest rooms across 12 landscaped grounds, three gourmet meals daily, indoor and outdoor fitness activities and classes, and a selection of more than 100 spa and body treatments in the 25,000-square foot spa.
What makes Lake Austin Spa Resort an incredible, rewarding place to work? It's the talented team, community, tranquil surroundings, and, most importantly, the ability to care for and provide exceptional service to our guests.
Benefits
Wellness Classes
Growth Opportunities
Employee Discounts
Employee Recognition
Health, Dental, Vision & 401k
Full time employees will accrue PTO (paid time off)
Lake Austin Spa Resort offers competitive compensation and benefits, including employee work incentives!
Lake Austin Spa Resort is an EOE/M/F/D/V and eVerify Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Source: EOS Hospitality
#J-18808-Ljbffr
Greet and welcome guests with warmth and professionalism, setting the tone for their dining experience
Manage reservations and coordinate seating arrangements to optimize service flow and accommodate special requests
Oversee the dining room and ensure it is clean, organized and visually appealing at all times
Supervise front-of-house staff, including hosts and servers, providing guidance and support as needed
Address and resolve guest complaints or concerns promptly and effectively
Collaborate with the kitchen to ensure seamless service delivery
Train and mentor staff in exceptional customer service and adherence to company standards
Monitor and manage service timing to maintain a consistent and enjoyable guest experience
Act as the point of contact for VIP guests, ensuring their specific needs are met
Skills and Abilities
Exceptional communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to remain calm and composed under pressure
Leadership and team management skills
Keen attention to detail and a commitment to service excellence
Proficiency in handling guest inquiries, complaints and special requests
Knowledge of food and beverage pairings, dietary restrictions and menu items
Experience and Age Requirements
Minimum of 3 years of experience in a similar role within fine dining or upscale hospitality
Proven track record of leadership in a restaurant or hotel setting
Must be at least 18 years old
Lake Austin Spa Resort is an all-inclusive luxury spa resort that offers a truly unique guest experience. This is a fantastic opportunity to work at a top destination spa resort in the U.S. according to Conde Nast Traveler.
One year of previous experience in a quality restaurant
Interested in healthy, delicious, fresh cuisine. We have our own gardens which provides a lot of our produce and herbs
Must be available to work weekends/holidays
A current Food Handlers Certificate is required prior to hiring
Must be able to pass a criminal and employment history background check
A love and passion for the culinary arts
ABOUT LAKE AUSTIN SPA RESORT Nestled along the shores of scenic Lake Austin in the beautiful Texas Hill Country, Lake Austin Spa Resort offers guests the sanctuary of an award-winning spa and the warmth of a best friend's lake house.
Lake Austin Spa Resort offers all-inclusive vacation packages, which include accommodations in one of 40 charming lakeside guest rooms across 12 landscaped grounds, three gourmet meals daily, indoor and outdoor fitness activities and classes, and a selection of more than 100 spa and body treatments in the 25,000-square foot spa.
What makes Lake Austin Spa Resort an incredible, rewarding place to work? It's the talented team, community, tranquil surroundings, and, most importantly, the ability to care for and provide exceptional service to our guests.
Benefits
Wellness Classes
Growth Opportunities
Employee Discounts
Employee Recognition
Health, Dental, Vision & 401k
Full time employees will accrue PTO (paid time off)
Lake Austin Spa Resort offers competitive compensation and benefits, including employee work incentives!
Lake Austin Spa Resort is an EOE/M/F/D/V and eVerify Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Source: EOS Hospitality
#J-18808-Ljbffr