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Project Renewal

59th Street Women's Shelter - Director, Social Services

Project Renewal, New York, New York, us, 10261

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59th Street Women's Shelter - Director, Social Services Location:

Brooklyn, NY

Program Overview:

The 59th Street Women’s Shelter is a 200‑bed, 24/7 emergency shelter for homeless women diagnosed with mental illness and/or substance use disorders. Services include case management, counseling, recreational activities, occupational therapy, housing placement assistance, on‑site Article‑28 Clinic for primary care and behavioral health services.

Title:

Director of Social Services

Program:

59th Street Women’s Shelter

Salary:

$75,000–$80,000 annually

Position Overview:

Under the general direction of the Program Director, the Director of Social Services will coordinate and deliver services to clients. Oversees a team comprising a Clinical Coordinator, Team Leaders, Housing Coordinators, Case Managers, and Recreation Specialists. Coordinates with on‑site medical, psychiatric, and operations departments, ensures adherence to funder policies, performs QA reviews, and liaises with DHS.

Essential Duties & Responsibilities:

Supervise clinical staff ensuring compliance with DHS/OTDA protocols and client documentation.

Coordinate all clinical aspects of the social services department in collaboration with Medical and Psychiatric Departments; ensure linkages and documentation.

Monitor timely completion of client intake processes, assessments, progress notes, referrals, and independent living plans.

Act as primary liaison to DHS and OTDA regarding clinical issues.

Develop and implement policies and procedures to comply with DHS requirements.

Conduct chart reviews and data reporting to DHS and external databases.

Facilitate weekly case conferences, permanency meetings, and community meetings.

Prepare and submit DHS statistical and reporting requirements.

Provide staff development through supervisory sessions and in‑service education.

Guide Housing Coordinators on generating HRA2010e and other housing packages; submit to DHS and other providers.

Develop and train staff on protocols for clinical emergencies.

Perform other duties as assigned by Program Director.

Be available for emergencies 24/7/365, especially after normal hours, weekends, and holidays.

Physical Activities:

The Director must navigate a 9‑story facility, climb stairs, observe staff and clients, stand, sit at the computer, reach/squat for records, and lift up to 15 lb.

Qualifications:

Master’s degree in social work, public administration, psychology, education, sociology, occupational or physical therapy, or related field with a minimum of 2 years progressively responsible experience with mentally ill or homeless individuals, including at least 1 year in supervisory capacity.

Alternative: Bachelor’s with 3 years experience (2 years supervisory); Associate’s with 4 years experience (3 years supervisory); High School/GED with 5 years experience (4 years supervisory); bilingual/multilingual a plus.

Preferred Skills:

Leadership: proven ability to manage and motivate staff.

Team building: foster a team spirit and help staff overcome challenges.

Communication: excellent oral, written, and listening skills.

Organizational: ability to work in a high‑pressure, deadline environment and evaluate program performance.

Interpersonal: ability to interface with clients and all levels of staff.

Computer: knowledge of case management software and proficiency in Microsoft Office Suite.

Seniority Level:

Director

Employment type:

Full‑time

Job function:

Other; Industries: Non‑profit Organizations

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