Inside Higher Ed
Lead Custodian (5113C) - 64055
Inside Higher Ed, San Francisco, California, United States, 94199
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Lead Custodian (5113C) - 64055
role at
Inside Higher Ed
3 days ago Be among the first 25 applicants
About UC Berkeley At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome, and included. Our culture of openness, freedom and belonging makes it a special place for students, faculty and staff.
Departmental Overview Residential and Student Services Programs (RSSP) is part of the Division of Student Affairs under the direction of the Associate Vice Chancellor of RSSP. RSSP provides residential student housing, family housing, residential life programs, facilities services (maintenance/design, custodial, desk operations) self‑operated dining services for undergraduate and graduate students and their families, as well as child care services for students, faculty, and staff. RSSP also conducts a year‑round conference business, operates seven campus restaurants, and manages several faculty apartments.
Position Summary Under the direct supervision of the Custodial Supervisor the Lead Custodian is responsible for interior and exterior custodial duties, assisting with the direction of all custodial work and responsible for providing custodial services for all apartments and common buildings in Unit 1 Housing (e.g. central building, 5 student residence buildings, and Manville apartments).
Application Review Date 02/06/2024
Direction and Training
Works with supervisor to plan daily and weekly work assignments.
Provides leadership, directs, supports and trains Sr. Custodians to properly carry out assignments.
Monitors performance of Sr. Custodians to identify training needs and works with the supervisor to provide the needed training.
Communicates concerns and recommends solutions to management (e.g. staffing, equipment, cleaning products, etc.).
Identifies and plans with the supervisor special cleaning as needed in the unit. Ensures that this special cleaning is done to meet departmental standards.
Instructs staff in the safe use of chemicals and equipment.
Assists in interviewing job applicants.
Inventories, organizes, and restocks cleaning supplies and cleaning equipment under the supervision of the custodial supervisor.
Assures staff keys and security are handled according to departmental policies.
Assists supervisor with inspecting all areas on a regular basis, including work performed by outside vendors.
Communications and Customer Service
Communicate with supervisor regularly; communicate with all levels of staff and customers.
Assist supervisor with training staff in customer service best practices.
Collaborate with various groups and entities (e.g. Front Office, Maintenance, and Resident Programs, etc.).
Custodial Duties Provide quality customer service during each interaction with internal and external customers. Operate, maintain, and set up cleaning equipment. Perform detailed cleaning tasks in offices, lounges, common areas, lobbies, hallways, stairwells, and designated spaces.
Dust, wipe, and clean moldings, windowsills, handrails…
Sweep, mop, and clean floors and stairwells.
Strip or scrub floors using buffers, auto scrubbers, and other designated equipment.
Vacuum, sweep, shampoo, and spot‑clean rugs, carpet and other materials.
Clean, polish and wax floors and some furniture.
Clean fireplaces, mantels, screens; laundry machines; kitchen appliances.
Clean and disinfect shower stalls; urinals and toilets; wash basins/sinks; mirrors, frames and shelves; painted and/or glass walls; partitions and doors; windows; locker fronts; ceiling, light covers and vents.
Replace paper products as needed.
Pick up trash and debris. Clean and empty wastebaskets and other receptacles.
Pull trash chutes.
Remove and transfer compost and recycling items to central location.
Clear minor drain stoppages.
Report damage and maintenance repair needs.
Residential/Meeting Room Set‑ups
Move and set up folding/stationary tables weighing up to 40 lbs.; arrange chairs and other furniture; clean rooms; follow check list for set‑up arrangements and amenities to be provided on the tables. Clean chalk/white boards and rails.
Perform occasional overtime and other custodial duties as requested by supervisor.
Summer Transition
Remove all trash, tacks, tape, posters, papers and any other items adhered to any surface.
Sweep and vacuum carpeted floors.
As a team, move furniture weighing up to 240 lbs.; move furniture by rotation and ensure all areas of the floor are cleaned.
Vacuum corners, under radiator, top of drapes, desk, drawers, back of drawers, foot lockers/drawer units; closets/wardrobes.
Clean windows, sills, mirrors and light fixtures.
Wash and damp‑wipe all areas and surfaces of all furniture including closets/ wardrobes; footlockers/chests of drawers; bookcases; desks and desk chairs; chests of drawers; and under bed storage units.
Wash and clean trash can walls, windows and tracks; and doors inside out.
Turn mattresses and replace mattress pads.
Report any damages.
Collect, document location item was found, and turn any items forgotten by residents in to the Supervisor.
Conference Operations
Make beds, both independently and as a team with another Sr. Custodian.
As a team, move furniture weighing up to 240 lbs.
Empty trash, clean all surfaces, vacuum/sweep, put out amenities, change towels and linen, and report any damages.
Bag and accurately count all linen.
Deliver linen to buildings and ensure that all linen procedures are followed.
Required Qualifications
Custodial cleaning operation experience, including experience in use of custodial equipment such as buffers and floor machines, power washers, blowers, and vacuum cleaners.
Knowledge of cleaning products (including "green products") and methods used to maintain different types of floor surfaces (tile, wood, cement, carpet).
Knowledge of healthy and safe work practices, personal protective equipment (PPEs), and MSDS sheets.
Knowledge and relationship building with a variety of vendors.
Demonstrated ability to organize and manage custodial supply inventory.
Ability to work with multiple competing demands, under pressure, with minimum direction.
Intermediate job knowledge of planning and scheduling staff workloads and employee training (job, equipment and safety) and knowledge and implementation of UC policies and procedures.
Ability to lift up to 25 lb. and move up to 100 lb.
Ability to learn and practice security procedures related to unlocking/locking/securing of buildings and keys.
English skills (reading, writing, listening, speaking), including ability to read documents, MSDS and warning labels in English.
Ability to comprehend technical and safety documentation and follow oral/ written instructions related to the use of position‑related equipment, tools, and the safe use of chemicals.
Ability to communicate clearly and convey information effectively in person, radio, etc.
Ability to gain basic understanding/knowledge of University environment, mission, and operational needs.
Ability to work with minimum of supervision in isolated areas, or in a building with heavy customer traffic.
Basic skill to evaluate, trouble‑shoot inquiries, establish priorities, follow plans and complete goals/objectives.
Ability to maintain respectful, civil, professional, and customer‑friendly behavior and work within a team environment.
Excellent customer service skills.
High school diploma and/or equivalent experience/training.
3 years of work experience in custodial services.
Preferred Qualifications
Experience in overseeing custodial services, preferably in a college/university housing, hotel or property management.
Basic computer skills: MS Word, Excel, CalAgenda, email TMA maintenance request system.
Knowledge of the basic functions of a digital camera and downloading images.
Salary & Benefits This is a 100% full‑time (40 hrs a week) non‑exempt career position, which is paid hourly and eligible for UC Benefits. For comprehensive benefits package information, visit the University of California Compensation & Benefits website. The budgeted hourly rate for this position is $26.84 (Step 8).
How To Apply
To apply, please submit your resume and cover letter.
Equal Employment Opportunity The University of California is an Equal Opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
#J-18808-Ljbffr
Lead Custodian (5113C) - 64055
role at
Inside Higher Ed
3 days ago Be among the first 25 applicants
About UC Berkeley At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome, and included. Our culture of openness, freedom and belonging makes it a special place for students, faculty and staff.
Departmental Overview Residential and Student Services Programs (RSSP) is part of the Division of Student Affairs under the direction of the Associate Vice Chancellor of RSSP. RSSP provides residential student housing, family housing, residential life programs, facilities services (maintenance/design, custodial, desk operations) self‑operated dining services for undergraduate and graduate students and their families, as well as child care services for students, faculty, and staff. RSSP also conducts a year‑round conference business, operates seven campus restaurants, and manages several faculty apartments.
Position Summary Under the direct supervision of the Custodial Supervisor the Lead Custodian is responsible for interior and exterior custodial duties, assisting with the direction of all custodial work and responsible for providing custodial services for all apartments and common buildings in Unit 1 Housing (e.g. central building, 5 student residence buildings, and Manville apartments).
Application Review Date 02/06/2024
Direction and Training
Works with supervisor to plan daily and weekly work assignments.
Provides leadership, directs, supports and trains Sr. Custodians to properly carry out assignments.
Monitors performance of Sr. Custodians to identify training needs and works with the supervisor to provide the needed training.
Communicates concerns and recommends solutions to management (e.g. staffing, equipment, cleaning products, etc.).
Identifies and plans with the supervisor special cleaning as needed in the unit. Ensures that this special cleaning is done to meet departmental standards.
Instructs staff in the safe use of chemicals and equipment.
Assists in interviewing job applicants.
Inventories, organizes, and restocks cleaning supplies and cleaning equipment under the supervision of the custodial supervisor.
Assures staff keys and security are handled according to departmental policies.
Assists supervisor with inspecting all areas on a regular basis, including work performed by outside vendors.
Communications and Customer Service
Communicate with supervisor regularly; communicate with all levels of staff and customers.
Assist supervisor with training staff in customer service best practices.
Collaborate with various groups and entities (e.g. Front Office, Maintenance, and Resident Programs, etc.).
Custodial Duties Provide quality customer service during each interaction with internal and external customers. Operate, maintain, and set up cleaning equipment. Perform detailed cleaning tasks in offices, lounges, common areas, lobbies, hallways, stairwells, and designated spaces.
Dust, wipe, and clean moldings, windowsills, handrails…
Sweep, mop, and clean floors and stairwells.
Strip or scrub floors using buffers, auto scrubbers, and other designated equipment.
Vacuum, sweep, shampoo, and spot‑clean rugs, carpet and other materials.
Clean, polish and wax floors and some furniture.
Clean fireplaces, mantels, screens; laundry machines; kitchen appliances.
Clean and disinfect shower stalls; urinals and toilets; wash basins/sinks; mirrors, frames and shelves; painted and/or glass walls; partitions and doors; windows; locker fronts; ceiling, light covers and vents.
Replace paper products as needed.
Pick up trash and debris. Clean and empty wastebaskets and other receptacles.
Pull trash chutes.
Remove and transfer compost and recycling items to central location.
Clear minor drain stoppages.
Report damage and maintenance repair needs.
Residential/Meeting Room Set‑ups
Move and set up folding/stationary tables weighing up to 40 lbs.; arrange chairs and other furniture; clean rooms; follow check list for set‑up arrangements and amenities to be provided on the tables. Clean chalk/white boards and rails.
Perform occasional overtime and other custodial duties as requested by supervisor.
Summer Transition
Remove all trash, tacks, tape, posters, papers and any other items adhered to any surface.
Sweep and vacuum carpeted floors.
As a team, move furniture weighing up to 240 lbs.; move furniture by rotation and ensure all areas of the floor are cleaned.
Vacuum corners, under radiator, top of drapes, desk, drawers, back of drawers, foot lockers/drawer units; closets/wardrobes.
Clean windows, sills, mirrors and light fixtures.
Wash and damp‑wipe all areas and surfaces of all furniture including closets/ wardrobes; footlockers/chests of drawers; bookcases; desks and desk chairs; chests of drawers; and under bed storage units.
Wash and clean trash can walls, windows and tracks; and doors inside out.
Turn mattresses and replace mattress pads.
Report any damages.
Collect, document location item was found, and turn any items forgotten by residents in to the Supervisor.
Conference Operations
Make beds, both independently and as a team with another Sr. Custodian.
As a team, move furniture weighing up to 240 lbs.
Empty trash, clean all surfaces, vacuum/sweep, put out amenities, change towels and linen, and report any damages.
Bag and accurately count all linen.
Deliver linen to buildings and ensure that all linen procedures are followed.
Required Qualifications
Custodial cleaning operation experience, including experience in use of custodial equipment such as buffers and floor machines, power washers, blowers, and vacuum cleaners.
Knowledge of cleaning products (including "green products") and methods used to maintain different types of floor surfaces (tile, wood, cement, carpet).
Knowledge of healthy and safe work practices, personal protective equipment (PPEs), and MSDS sheets.
Knowledge and relationship building with a variety of vendors.
Demonstrated ability to organize and manage custodial supply inventory.
Ability to work with multiple competing demands, under pressure, with minimum direction.
Intermediate job knowledge of planning and scheduling staff workloads and employee training (job, equipment and safety) and knowledge and implementation of UC policies and procedures.
Ability to lift up to 25 lb. and move up to 100 lb.
Ability to learn and practice security procedures related to unlocking/locking/securing of buildings and keys.
English skills (reading, writing, listening, speaking), including ability to read documents, MSDS and warning labels in English.
Ability to comprehend technical and safety documentation and follow oral/ written instructions related to the use of position‑related equipment, tools, and the safe use of chemicals.
Ability to communicate clearly and convey information effectively in person, radio, etc.
Ability to gain basic understanding/knowledge of University environment, mission, and operational needs.
Ability to work with minimum of supervision in isolated areas, or in a building with heavy customer traffic.
Basic skill to evaluate, trouble‑shoot inquiries, establish priorities, follow plans and complete goals/objectives.
Ability to maintain respectful, civil, professional, and customer‑friendly behavior and work within a team environment.
Excellent customer service skills.
High school diploma and/or equivalent experience/training.
3 years of work experience in custodial services.
Preferred Qualifications
Experience in overseeing custodial services, preferably in a college/university housing, hotel or property management.
Basic computer skills: MS Word, Excel, CalAgenda, email TMA maintenance request system.
Knowledge of the basic functions of a digital camera and downloading images.
Salary & Benefits This is a 100% full‑time (40 hrs a week) non‑exempt career position, which is paid hourly and eligible for UC Benefits. For comprehensive benefits package information, visit the University of California Compensation & Benefits website. The budgeted hourly rate for this position is $26.84 (Step 8).
How To Apply
To apply, please submit your resume and cover letter.
Equal Employment Opportunity The University of California is an Equal Opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
#J-18808-Ljbffr