State of South Carolina
Investigative Coordinator (OIDD)
State of South Carolina, Cayce, South Carolina, United States, 29033
Are you passionate about making a real difference in people's lives? Join our team at the Department of Behavioral Health and Developmental Disabilities (BHDD), Office of Intellectual and Developmental Disabilities (OIDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Investigative Coordinator who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.
Primary Purpose The primary purpose of this job is to review incident management system (IMS) submissions and, when necessary, conduct management and/or administrative reviews within prescribed timeframes. Ensures proper reporting of abuse, neglect, and/or exploitation to entities with statutory responsibilities for conducting investigations.
Responsibilities
Successfully completes training and remains current with agency directives and standards for incident/administrative reviews per OIDD policy. Conduct on-site incident reviews primarily for people served by OIDD in Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF-IDD). Completes reports per OIDD standards. Documents review findings in an electronic incident management system.
Participates in OIDD's education/training efforts, including providing targeted technical assistance to Regional Centers. Attends quality management/risk management meetings as needed. Consults on cases, assignments, and other routine monitoring activities. Attends meetings to discuss workload, work performance, and concerns routinely.
Establishes and maintains professional relationships with external agencies and organizations for the purpose of collaboration. Maintains professional work conduct and adheres to confidentiality requirements. Conducts investigations ethically by adhering to compliance policies, procedures, and regulations. Establishes and maintains professional relationships with ICF-IDD executive team, on-site administrative reviewers, and Consumer Support Coordinators for collaboration.
Reviews and analyzes ANE, Critical Incident, and Death reports for content and quality. Routinely monitor video footage to identify abuse, quality of care issues, and training needs.
Demonstrates the ability to use current technology for communication, internal/external reports, and provision of productive work tools. Becomes familiar with location and access to pertinent data contained within Therap, facility policies, and documents. Provides sound recommendations to team members to include training, improvements, and processes.
Additional duties as assigned.
Qualifications
Education: Master’s degree or above from an accredited college or university and one (1) year of work experience working directly with individuals with an intellectual disability or autism; or Bachelor’s degree or above from an accredited college or university and two (2) years of work experience working directly with individuals with an intellectual disability or autism.
Working knowledge of departmental, state, and federal standards, policies and regulations as related to the service and support of persons served by OIDD.
Ability to acquire and maintain certification to conduct administrative reviews per OIDD standards.
Understanding of Person-Centered Practices/Person-Centered Thinking related to services for people with disabilities, including advocacy rights education and behavior support principles.
Ability to analyze situations, recognize problems, search for pertinent facts, and make appropriate decisions.
Ability to independently identify work priorities and take necessary actions.
Effective verbal, non‑verbal, written, and electronic communication skills.
Ability to establish and maintain effective working relationships.
Evidence of professional manner and conduct.
Employment Contingency and Screening Employment is contingent upon receipt of required pre‑employment screenings: medical screening (including drug screening), background record checks (including fingerprinting), South Carolina Department of Social Services’ Child Abuse and Neglect Central Registry screening, U.S. Department of Health and Human Services Office of Inspector General “List of Excluded Individuals/Entities” screening, South Carolina Department of Motor Vehicles Driving Record check, and a review of transcripts verifying educational credentials. Failure to meet minimum requirements may result in rescission of the offer of employment.
Immunization If the position requires direct work with consumers of the Office of Intellectual and Developmental Disabilities, tuberculosis (TB) skin or blood testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, varicella, and hepatitis B before beginning employment.
State Disaster Plan In accordance with the State's Disaster Plan, employees may be required to work in emergencies or disasters.
Employee Referral The Department supports a Referral Incentive Reward and a Retention Bonus program. Contact Human Resources for further information.
Supplemental Questions Supplemental questions are considered part of your official application. Any misrepresentation will result in disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
Equal Employment Opportunity The Department is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited to lactation), national origin, age (40 or older), disability or genetic information.
Benefits
Health, dental, vision, long‑term disability, and life insurance for employees, spouse, and children. Click here for additional information.
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid parental leave
S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
Retirement benefit choices
State Retirement Plan (SCRS)
State Optional Retirement Program (State ORP)
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Primary Purpose The primary purpose of this job is to review incident management system (IMS) submissions and, when necessary, conduct management and/or administrative reviews within prescribed timeframes. Ensures proper reporting of abuse, neglect, and/or exploitation to entities with statutory responsibilities for conducting investigations.
Responsibilities
Successfully completes training and remains current with agency directives and standards for incident/administrative reviews per OIDD policy. Conduct on-site incident reviews primarily for people served by OIDD in Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF-IDD). Completes reports per OIDD standards. Documents review findings in an electronic incident management system.
Participates in OIDD's education/training efforts, including providing targeted technical assistance to Regional Centers. Attends quality management/risk management meetings as needed. Consults on cases, assignments, and other routine monitoring activities. Attends meetings to discuss workload, work performance, and concerns routinely.
Establishes and maintains professional relationships with external agencies and organizations for the purpose of collaboration. Maintains professional work conduct and adheres to confidentiality requirements. Conducts investigations ethically by adhering to compliance policies, procedures, and regulations. Establishes and maintains professional relationships with ICF-IDD executive team, on-site administrative reviewers, and Consumer Support Coordinators for collaboration.
Reviews and analyzes ANE, Critical Incident, and Death reports for content and quality. Routinely monitor video footage to identify abuse, quality of care issues, and training needs.
Demonstrates the ability to use current technology for communication, internal/external reports, and provision of productive work tools. Becomes familiar with location and access to pertinent data contained within Therap, facility policies, and documents. Provides sound recommendations to team members to include training, improvements, and processes.
Additional duties as assigned.
Qualifications
Education: Master’s degree or above from an accredited college or university and one (1) year of work experience working directly with individuals with an intellectual disability or autism; or Bachelor’s degree or above from an accredited college or university and two (2) years of work experience working directly with individuals with an intellectual disability or autism.
Working knowledge of departmental, state, and federal standards, policies and regulations as related to the service and support of persons served by OIDD.
Ability to acquire and maintain certification to conduct administrative reviews per OIDD standards.
Understanding of Person-Centered Practices/Person-Centered Thinking related to services for people with disabilities, including advocacy rights education and behavior support principles.
Ability to analyze situations, recognize problems, search for pertinent facts, and make appropriate decisions.
Ability to independently identify work priorities and take necessary actions.
Effective verbal, non‑verbal, written, and electronic communication skills.
Ability to establish and maintain effective working relationships.
Evidence of professional manner and conduct.
Employment Contingency and Screening Employment is contingent upon receipt of required pre‑employment screenings: medical screening (including drug screening), background record checks (including fingerprinting), South Carolina Department of Social Services’ Child Abuse and Neglect Central Registry screening, U.S. Department of Health and Human Services Office of Inspector General “List of Excluded Individuals/Entities” screening, South Carolina Department of Motor Vehicles Driving Record check, and a review of transcripts verifying educational credentials. Failure to meet minimum requirements may result in rescission of the offer of employment.
Immunization If the position requires direct work with consumers of the Office of Intellectual and Developmental Disabilities, tuberculosis (TB) skin or blood testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, varicella, and hepatitis B before beginning employment.
State Disaster Plan In accordance with the State's Disaster Plan, employees may be required to work in emergencies or disasters.
Employee Referral The Department supports a Referral Incentive Reward and a Retention Bonus program. Contact Human Resources for further information.
Supplemental Questions Supplemental questions are considered part of your official application. Any misrepresentation will result in disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
Equal Employment Opportunity The Department is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited to lactation), national origin, age (40 or older), disability or genetic information.
Benefits
Health, dental, vision, long‑term disability, and life insurance for employees, spouse, and children. Click here for additional information.
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid parental leave
S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
Retirement benefit choices
State Retirement Plan (SCRS)
State Optional Retirement Program (State ORP)
#J-18808-Ljbffr