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Reimagined Parking

Hartford Parking Event Staff (Part-Time)

Reimagined Parking, Hartford, Connecticut, us, 06112

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Hartford Parking Event Staff (Part-Time)

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Reimagined Parking

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Hartford Parking Event Staff (Part-Time)

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Reimagined Parking

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Position:

Parking Event Staff

Shifts:

Varying Day/Night Shift

Schedule:

Weekdays/Weekends as needed

Hourly Pay:

$17.00

Cashier Experience Required and Dependable Transportation

Application Deadline:

23 January 2026

Department:

Operations - Field(OPS001)

Location:

R6187-60_11 ASYLUM ST

Compensation:

$17.00 - $18.00 / hour

Description

As Event Staff, you will play a vital role in ensuring a seamless and positive experience for customers using parking facilities during events. Your primary responsibilities will include assisting customers with payment inquiries, managing challenging customer interactions, and facilitating the parking process. Your commitment to exceptional service will guide your actions as you address customer concerns within the established site policies. You will engage with customers during entry and exit procedures, process parking fees, and accurately document passes issued in the logbook. Additionally, you will contribute to operational efficiency by preparing shift reports, sorting tickets, and managing shift bank deposits.

Key Responsibilities

Assisting customers who are unsure of how to pay for their parking

Dealing with irate customers and solving issues to the best of their ability within the policy and framework set out for the site (Service is priority)

Assist customers with the overall in/out process of parking

Process tickets and collect parking fees (cash, POS and validations) documents passes created in logbook (visitor passes, validations, and event tickets)

Prepare shift reports and ticket sorting

Prepare shift bank deposit

Identify and report parking equipment deficiencies and safety concerns to direct supervisor

Litter pick up and now shoveling/salting (as required)

Other duties assigned

Responsible for maintaining and operating equipment belonging to Reimagined or the Property manager during their shift

Responsible for the collection of cash and front line revenues

Control all lot revenues and record keeping as it relates to work performed

Interacts face to face with our customers

Must ensure that the site at which the individual is working is kept clean, neat, and free of any obstacles in accordance with the requirements of that site

Control of all tools and equipment required to perform his/her duties

Must be organized

Make suggestions and recommendations relating to the way various jobs are performed

Consults with his/her supervisor or manager regarding items of relevance to the parking operation

Revenue control sheets as mandated by management or the property manager for both automated and non-automated locations must be balanced

Each employee is required to log all the issues/events in the log book, and bring them to the attention of his/her direct supervisor

In problem situations, in order to achieve a resolution through his dealings, with the customers and his/her supervisors or manager

Act as a front line employee which is considered an extremely important function of this position

Uniforms with company logo or crest must be worn when on duty in a neat and well groomed manner. Appearance is representative of the company

Responsible for prioritization of various jobs with his/her supervisors/manager

Responsible for tracking levels of stocks as well as supplies

Skills, Knowledge and Expertise

Strong command of the English language be friendly, even-tempered, cooperative, able to work independently and be able to communicate effectively

Basic knowledge of the parking equipment used at the site; Pay Stations, Ticket Dispensers, Exit Readers, Gate Machines

Basic knowledge of both desk/handheld POS parking equipment used at the site

High School Diploma or GED required

Basic Technical Education

Customer Service Experience required

Parking related Experience

Benefits

(Part Time)

401(k) Plan : Benefit from a generous employer match with immediate vesting to help you save for retirement.

Sick Time Off : Prioritize your health and well-being with paid sick leave based on state laws and regulations.

Employee Assistance Program:

Access behavioral Health Care to assist with personal needs for you and your family members.

Senior level and employment type sections omitted due to redundancy.

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