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Jersey Mike's Subs

Shift Leader

Jersey Mike's Subs, Jacksonville, Florida, United States, 32290

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Shift Leader – Jersey Mike's Subs

in Point Pleasant, New Jersey.

Responsibilities

Coach staff to deliver amazing customer service

Produce high‑quality food

Deliver the Jersey Mike's experience

Handle cash

Follow the Learning Management System training program

Develop others for career growth

Enforce policies and procedures

Participate in local and national marketing initiatives

Build sales

Maintain cleanliness and proper sanitation practices in the establishment

Be certified in all four positions of the restaurant

Communicate effectively

Show sense of urgency

Move or transport up to 50 lbs without assistance (unless medically noted)

Work 38–40 hours per week

Be able to get to and from work

Report any issues to the GM/AGM/DM

Lead by example in the quality of food, customer interaction, and arriving in a clean, fitted, and pressed uniform daily

Create food consistent with Jersey Mike's high‑quality standards

Maintain a visibly cleaner restaurant than rivals

Work in a fast‑paced, team‑driven environment

Multi‑task and maintain a sense of urgency

Interface with customers and provide an exceptional experience

Operate with accountability and integrity

Serve as key holder

Perform all tasks related to opening and closing the store

Know how to bake bread and perform all prep duties

Manage and lead a crew of 2–5 people

Be proficient in slicing

Qualifications

High school degree or equivalent

1 year QSR experience preferred

Must be 18 years or older to operate the slicer

Serve Safe Certification – Food Handler

Must have reliable transportation

This position is posted by an independently owned franchise; applications go directly to the franchisee.

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