Logo
V-Soft Consulting Group, Inc.

Windows Technician

V-Soft Consulting Group, Inc., Phoenix, Arizona, United States, 85003

Save Job

Windows Technician Primary Location:

Phoenix, Arizona

Education and Experience

2‑year degree in a relevant field and/or professional experience

4‑6+ years of basic knowledge of desktop hardware and the ability to install or replace hard drives, additional PCI cards, power supply units, RAM, and/or optical drives

Knowledge, Skills and Abilities

Solid understanding of installing or upgrading Windows OS (7,10,11) and configuring necessary drivers

Knowledgeable with Active Directory

Familiar with basic server maintenance and network concepts

Familiar with antivirus tools and malware/spyware scanners and removal tools

Can work with others to provide support in a timely and friendly manner

Strong multitasking skills

Can work autonomously or as a member of a team

A+ certification preferred

Valid driver’s license required

Must pass a background check

Advanced knowledge of Microsoft Office Suites (spreadsheets, Outlook calendars, PowerPoint, etc.)

Job Responsibilities

Respond to new IT support requests, prioritize, and document issues and resolutions

Respond to tickets and provide detailed responses in the ticketing system

Perform hardware and desktop repairs (Dell shop), peripheral replacements and basic software configuration such as OS installations and driver configurations

Configure and install email clients, MS Office, and other software applications

Maintain OS patch levels and anti‑virus updates

Must pass a drug test

Ability to lift and transfer parcels of 50 pounds

Dell certification is a plus

WSUS experience a plus

Installation and configuration of printers

Troubleshoot end‑user problems with various desktop/laptop issues

Remove threats (virus, malware, etc.)

Track assets and document software purchases

Contact Qualified candidates should send their resumes to

bpritchett@vsoftconsulting.com .

Job Details

Seniority level: Mid‑Senior level

Employment type: Contract

Job function: Information Technology

Industry: IT Services and IT Consulting

#J-18808-Ljbffr