Customer Service Representative

Customer Service Representative – BMW of Sarasota This full‑time, on‑site role is located in Sarasota, FL. The Customer Service Representative will greet and address customer inquiries, provide exceptional customer support, resolve issues promptly, and ensure overall customer satisfaction. They will build strong relationships and deliver professional, courteous service during customer visits, calls, or emails.

Responsibilities • Greet and address customer inquiries

• Provide exceptional customer support across channels (calls, emails, in‑person)

• Resolve issues promptly and ensure customer satisfaction

• Build strong relationships and enhance customer experiences

Qualifications

Proficiency in Customer Service, Customer Experience, and Customer Satisfaction skills

Strong abilities in Customer Support and working effectively as a Customer Service Representative

Excellent interpersonal and communication skills

Problem‑solving and conflict resolution abilities

Ability to work in a fast‑paced, team‑oriented environment

Prior experience in the automotive or retail industry is a plus

High school diploma or equivalent; additional education is a plus

Employment Type Full‑time

Seniority Level Entry level

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