Advanced Spine And Pain (ASAP)
Authorization Coordinator
Advanced Spine And Pain (ASAP), Phoenix, Arizona, United States, 85003
Join Advanced Spine And Pain (ASAP) as an Authorization Coordinator and help deliver world‑class, minimally‑invasive pain care across our 12 Arizona locations.
Employee Benefits
Paid Time Off (PTO)
Sick Time
401(k) Retirement Plan
Medical, Dental, and Vision Insurance
Seven Paid Holidays
Current Opportunities We are actively seeking dedicated professionals for various roles across Arizona. Whether you’re an experienced provider or just starting, ASAP offers growth and development opportunities.
Position Information
Job Title:
Authorization Coordinator
FLSA Status:
Non‑Exempt
Reports to:
Authorization Coordinator, Lead
Supervision Exercised:
None
General Statement of Duties:
Process new orders and obtain authorizations, including prior authorizations for surgeries, imaging, durable medical equipment (DME), and procedures in a timely manner.
Essential Functions
Process and obtain prior authorizations for imaging, DME, and procedures, ensuring compliance with payer requirements.
Maintain physicians’ procedure schedules and monitor upcoming schedules for accuracy.
Pull and process new procedure orders; follow up on pending orders.
Schedule and maintain full schedules to maximize clinic or facility capacity.
Communicate to leadership when schedules are less than full to optimize clinic time and staff.
Maintain proper documentation within the EMR regarding all authorizations and their details.
Load authorizations into the EMR and attach to appointments for claim processing.
Make outbound calls to patients to schedule procedures and provide updates on authorization status.
Manage and upkeep procedure folders, reports, and related documentation.
Notify and follow up with patients upon receiving insurance denials; provide appropriate options.
Answer inbound phone calls and return voicemails within 2 hours.
Schedule appointments accurately and appropriately.
Communicate professionally with patients, insurance carriers, and third parties.
Update insurance carriers and request/load referrals as needed.
Upload incoming records/authorizations into patient charts.
Maintain HIPAA compliance at all times.
Request or follow up on medical clearances as needed.
Review and work through assigned billing tasks utilizing Asana in a timely manner.
Perform all other duties as assigned.
Education
High school diploma / GED Certification
Experience
Three to five years of work experience in a medical office setting
Two or more years of experience submitting prior authorizations
Three or more years of experience working with medical insurance carriers
Knowledge
Working knowledge of insurance processes and prior authorization requirements for imaging, DME, and procedures
Strong office and computer skills; experience with paperless workflows
Prior use of practice management and EMR programs
Skills
Skilled communicator with problem‑solving abilities
Strong organizational skills and attention to detail
Abilities
Ability to interact effectively with management, physicians, and teammates
Ability to meet deadlines in a fast‑paced environment and prioritize tasks
Ability to maintain confidentiality and elevate relevant information when necessary
Environmental Working Conditions
Indoors in a climate‑controlled medical office environment
#J-18808-Ljbffr
Employee Benefits
Paid Time Off (PTO)
Sick Time
401(k) Retirement Plan
Medical, Dental, and Vision Insurance
Seven Paid Holidays
Current Opportunities We are actively seeking dedicated professionals for various roles across Arizona. Whether you’re an experienced provider or just starting, ASAP offers growth and development opportunities.
Position Information
Job Title:
Authorization Coordinator
FLSA Status:
Non‑Exempt
Reports to:
Authorization Coordinator, Lead
Supervision Exercised:
None
General Statement of Duties:
Process new orders and obtain authorizations, including prior authorizations for surgeries, imaging, durable medical equipment (DME), and procedures in a timely manner.
Essential Functions
Process and obtain prior authorizations for imaging, DME, and procedures, ensuring compliance with payer requirements.
Maintain physicians’ procedure schedules and monitor upcoming schedules for accuracy.
Pull and process new procedure orders; follow up on pending orders.
Schedule and maintain full schedules to maximize clinic or facility capacity.
Communicate to leadership when schedules are less than full to optimize clinic time and staff.
Maintain proper documentation within the EMR regarding all authorizations and their details.
Load authorizations into the EMR and attach to appointments for claim processing.
Make outbound calls to patients to schedule procedures and provide updates on authorization status.
Manage and upkeep procedure folders, reports, and related documentation.
Notify and follow up with patients upon receiving insurance denials; provide appropriate options.
Answer inbound phone calls and return voicemails within 2 hours.
Schedule appointments accurately and appropriately.
Communicate professionally with patients, insurance carriers, and third parties.
Update insurance carriers and request/load referrals as needed.
Upload incoming records/authorizations into patient charts.
Maintain HIPAA compliance at all times.
Request or follow up on medical clearances as needed.
Review and work through assigned billing tasks utilizing Asana in a timely manner.
Perform all other duties as assigned.
Education
High school diploma / GED Certification
Experience
Three to five years of work experience in a medical office setting
Two or more years of experience submitting prior authorizations
Three or more years of experience working with medical insurance carriers
Knowledge
Working knowledge of insurance processes and prior authorization requirements for imaging, DME, and procedures
Strong office and computer skills; experience with paperless workflows
Prior use of practice management and EMR programs
Skills
Skilled communicator with problem‑solving abilities
Strong organizational skills and attention to detail
Abilities
Ability to interact effectively with management, physicians, and teammates
Ability to meet deadlines in a fast‑paced environment and prioritize tasks
Ability to maintain confidentiality and elevate relevant information when necessary
Environmental Working Conditions
Indoors in a climate‑controlled medical office environment
#J-18808-Ljbffr