Strive Global Events
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Company Description Skillbridge Academy is a forward-thinking organization dedicated to empowering individuals through education, innovation, and professional development. We pride ourselves on fostering a supportive and growth-oriented environment where team members are valued, developed, and inspired to succeed. Our culture emphasizes professionalism, collaboration, and continuous learning.
Job Description The Customer Service Liaison plays a critical role in ensuring smooth communication, positive client experiences, and efficient resolution of inquiries. This position acts as a trusted point of contact, supporting customers while maintaining alignment with internal departments to ensure service excellence and operational consistency.
Responsibilities
Serve as the primary point of contact for customer inquiries, requests, and concerns
Maintain clear, professional communication between customers and internal teams
Track and document customer interactions accurately and efficiently
Resolve issues in a timely manner while ensuring customer satisfaction
Support administrative and coordination tasks related to customer service operations
Uphold company standards, policies, and service expectations at all times
Qualifications
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Professional demeanor with a customer-focused mindset
Ability to work independently as well as collaboratively within a team
Problem‑solving skills with attention to detail
Willingness to learn and grow within a structured professional environment
Additional Information
Competitive salary ranging from $46,000 to $51,000 per year
Growth opportunities within a dynamic and expanding organization
Skill development and professional training support
Collaborative and respectful workplace culture
Stable, full‑time employment with long‑term career potential
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Marketing Services
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Nashville, TN .
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Get AI-powered advice on this job and more exclusive features.
Company Description Skillbridge Academy is a forward-thinking organization dedicated to empowering individuals through education, innovation, and professional development. We pride ourselves on fostering a supportive and growth-oriented environment where team members are valued, developed, and inspired to succeed. Our culture emphasizes professionalism, collaboration, and continuous learning.
Job Description The Customer Service Liaison plays a critical role in ensuring smooth communication, positive client experiences, and efficient resolution of inquiries. This position acts as a trusted point of contact, supporting customers while maintaining alignment with internal departments to ensure service excellence and operational consistency.
Responsibilities
Serve as the primary point of contact for customer inquiries, requests, and concerns
Maintain clear, professional communication between customers and internal teams
Track and document customer interactions accurately and efficiently
Resolve issues in a timely manner while ensuring customer satisfaction
Support administrative and coordination tasks related to customer service operations
Uphold company standards, policies, and service expectations at all times
Qualifications
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Professional demeanor with a customer-focused mindset
Ability to work independently as well as collaboratively within a team
Problem‑solving skills with attention to detail
Willingness to learn and grow within a structured professional environment
Additional Information
Competitive salary ranging from $46,000 to $51,000 per year
Growth opportunities within a dynamic and expanding organization
Skill development and professional training support
Collaborative and respectful workplace culture
Stable, full‑time employment with long‑term career potential
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Marketing Services
Referrals increase your chances of interviewing at Strive Global Events by 2x
Get notified about new Customer Service Liaison jobs in
Nashville, TN .
#J-18808-Ljbffr