Waste Connections, Inc.
Customer Service Representative page is loaded## Customer Service Representativelocations:
2180-LeMay Pierce Countytime type:
Full timeposted on:
Posted Todayjob requisition id:
R-95108Join LeMay Pierce County, a Waste Connections company in Tacoma, WA, as a Customer Service Representative and embark on a journey with a dynamic organization that values your skills and dedication.Your schedule will offer a work-life balance with Monday to Friday shifts from 8 am to 5 pm.You'll be fairly rewarded for your contributions, with pay ranging from $19.50 to $22.50 per hour, commensurate with experience and regular wage increases.At Waste Connections, we're committed to providing stable opportunities for motivated individuals to excel. With competitive benefits and ample room for personal growth within our expanding company, you'll thrive in an environment that encourages individual initiative and creativity.Join our winning team and make a difference in your career!DUTIES AND RESPONSIBILITIES:* Collaborate with other departments to resolve customer disputes and use operational systems proficiently.* Conduct customer interviews and accurately record information in the computer system.* Communicate with customers via phone and in person to process orders for installation, service changes, or discontinuations.* Complete contract forms, determine service charges, collect deposits, update address records, and issue discontinuation orders.* Demonstrate proficiency in software applications, including Microsoft Word and Excel.* Provide services to customers in a manner that fosters positive relationships.* Engage with customers and Waste Connections staff to address service requirements and resolve issues or complaints.* Thrive in a fast-paced environment with high call volumes, actively soliciting new or additional service sales.* Assist with reception desk duties when needed.WORKING CONDITIONS AND PHYSICAL EFFORT:* Our Customer Service Representatives operate in a comfortable office setting with cleanliness, ventilation, and ample lighting. Each representative typically has their own workstation or cubicle, furnished with a telephone, headset, and computer.* While the customer service call areas may be noisy, the role demands efficiency and attentiveness, often with minimal breaks between calls, to ensure top-notch service. Some calls undergo evaluation to maintain quality standards. Additionally, the nature of the job involves extended periods of sitting, typing, and computer use.**Minimum Job Requirements:*** Proficiency in reading, writing, comprehension, and communication in English is essential. While a high school diploma or equivalent is preferred, it's not mandatory.* Candidates should possess at least 2 years of prior experience in customer service roles.* Familiarity with MS Word, Excel, and Email is advantageous, and proficiency in typing and 10-key skills is required.* Strong organizational and communication skills are a must.* Candidates should demonstrate problem-solving abilities, including data gathering, information compilation, and report preparation.* Safety Sensitive: NoTo be considered for any of our current openings you must complete an application at www.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest.We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". A link to our benefits overview can be found here: https://careers.wasteconnections.com/why-waste-connectionsWaste Connections is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.# Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.OUR PEOPLE MEAN EVERYTHING TO US
Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do.# **Our Opportunities**BUILD TALENT FROM WITHIN
People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.LET’S REALIZE YOUR GOALS TOGETHER
Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve. #J-18808-Ljbffr
2180-LeMay Pierce Countytime type:
Full timeposted on:
Posted Todayjob requisition id:
R-95108Join LeMay Pierce County, a Waste Connections company in Tacoma, WA, as a Customer Service Representative and embark on a journey with a dynamic organization that values your skills and dedication.Your schedule will offer a work-life balance with Monday to Friday shifts from 8 am to 5 pm.You'll be fairly rewarded for your contributions, with pay ranging from $19.50 to $22.50 per hour, commensurate with experience and regular wage increases.At Waste Connections, we're committed to providing stable opportunities for motivated individuals to excel. With competitive benefits and ample room for personal growth within our expanding company, you'll thrive in an environment that encourages individual initiative and creativity.Join our winning team and make a difference in your career!DUTIES AND RESPONSIBILITIES:* Collaborate with other departments to resolve customer disputes and use operational systems proficiently.* Conduct customer interviews and accurately record information in the computer system.* Communicate with customers via phone and in person to process orders for installation, service changes, or discontinuations.* Complete contract forms, determine service charges, collect deposits, update address records, and issue discontinuation orders.* Demonstrate proficiency in software applications, including Microsoft Word and Excel.* Provide services to customers in a manner that fosters positive relationships.* Engage with customers and Waste Connections staff to address service requirements and resolve issues or complaints.* Thrive in a fast-paced environment with high call volumes, actively soliciting new or additional service sales.* Assist with reception desk duties when needed.WORKING CONDITIONS AND PHYSICAL EFFORT:* Our Customer Service Representatives operate in a comfortable office setting with cleanliness, ventilation, and ample lighting. Each representative typically has their own workstation or cubicle, furnished with a telephone, headset, and computer.* While the customer service call areas may be noisy, the role demands efficiency and attentiveness, often with minimal breaks between calls, to ensure top-notch service. Some calls undergo evaluation to maintain quality standards. Additionally, the nature of the job involves extended periods of sitting, typing, and computer use.**Minimum Job Requirements:*** Proficiency in reading, writing, comprehension, and communication in English is essential. While a high school diploma or equivalent is preferred, it's not mandatory.* Candidates should possess at least 2 years of prior experience in customer service roles.* Familiarity with MS Word, Excel, and Email is advantageous, and proficiency in typing and 10-key skills is required.* Strong organizational and communication skills are a must.* Candidates should demonstrate problem-solving abilities, including data gathering, information compilation, and report preparation.* Safety Sensitive: NoTo be considered for any of our current openings you must complete an application at www.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest.We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". A link to our benefits overview can be found here: https://careers.wasteconnections.com/why-waste-connectionsWaste Connections is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.# Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.OUR PEOPLE MEAN EVERYTHING TO US
Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do.# **Our Opportunities**BUILD TALENT FROM WITHIN
People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.LET’S REALIZE YOUR GOALS TOGETHER
Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve. #J-18808-Ljbffr