Memorial Physician Practices
Copper Springs East
Job Title: Office Coordinator
Job Type: Full-time
Reports to: Outpatient Clinical Director
Your experience matters At Copper Springs East, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities.
What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
Competitive paid time off
Income‑protection programs, such as life, accident, critical‑injury insurance, short‑and long‑term disability, and identity theft coverage
Tuition reimbursement, loan assistance, and 401(k) matching
Employee assistance program including mental, physical, and financial wellness
Professional development and growth opportunities
How you'll contribute This position is responsible for supporting the needs of the department with a focus on clinical, operational, and administrative excellence.
Essential Functions
Maintains supply of therapeutic tools such as worksheets, videos, and games for clinician use
Per the therapist dictation maintains the programming schedule
Supports with charge reconciliation and entering as required
Supports team with patient group assignments and coordination efforts
Provides impeccable customer service to patients, families, referral sources, and stakeholders
Supports with vital and UDS capture as needed
Completes DCAR reporting in a timely and accurate fashion
Supports in organizing and filing paperwork
Maintains staff schedules and ensures staffing for the program
Monitors and records attendance including tardiness and absences
Communicates with treatment team to ensure chart compliance
Interfaces with others to ensure completion of physician follow-ups from CPE
Manages Family Session Schedules as required by program
Work with the business office and the utilization review department to ensure payment for services
Preform pre‑certifications and concurrent reviews
Develop relationships with payer sources
Interfaces with UR department to ensure service coverage for patients
Maintain a positive working relationship with referral sources, community agencies and organizations
Maintains program and patient information and data to create reports, census, and assist the Business Office in reporting
Schedules CPEs, nursing assessments, H&P and psychosocial assessment with appropriate clinician and per required timeframe
Schedules or completes UDS collections, including random screenings
Ensures orders are obtained for patients prior to starting services (as applicable)
Actively participate in the therapist's discharge planning needs
As directed creates appointments, starts follow up care process and completes interfacing with organizations
Cross trains and supports in various outpatient functions including PCA, transportation, and financial counseling
Conducts appointment reminder calls
Collects copays and deductibles as applicable
Manages organizational tools to ensure efficient operations including bed boards/group room assignments, treatment team schedule, flash reports, etc
Other responsibility and duties assigned by leadership
Additional Information
Previous experience on an inpatient unit preferred. Must have experience with clerical duties.
Minimum Qualifications Education:
High School Diploma/GED preferred.
Certifications
CPR and De‑escalation certification required or obtain within 30 days of hire.
Skills
Prior experience with clerical duties in behavioral health preferred but not required.
Lifepoint Health is a leader in community‑based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post‑acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
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Job Title: Office Coordinator
Job Type: Full-time
Reports to: Outpatient Clinical Director
Your experience matters At Copper Springs East, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities.
What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
Competitive paid time off
Income‑protection programs, such as life, accident, critical‑injury insurance, short‑and long‑term disability, and identity theft coverage
Tuition reimbursement, loan assistance, and 401(k) matching
Employee assistance program including mental, physical, and financial wellness
Professional development and growth opportunities
How you'll contribute This position is responsible for supporting the needs of the department with a focus on clinical, operational, and administrative excellence.
Essential Functions
Maintains supply of therapeutic tools such as worksheets, videos, and games for clinician use
Per the therapist dictation maintains the programming schedule
Supports with charge reconciliation and entering as required
Supports team with patient group assignments and coordination efforts
Provides impeccable customer service to patients, families, referral sources, and stakeholders
Supports with vital and UDS capture as needed
Completes DCAR reporting in a timely and accurate fashion
Supports in organizing and filing paperwork
Maintains staff schedules and ensures staffing for the program
Monitors and records attendance including tardiness and absences
Communicates with treatment team to ensure chart compliance
Interfaces with others to ensure completion of physician follow-ups from CPE
Manages Family Session Schedules as required by program
Work with the business office and the utilization review department to ensure payment for services
Preform pre‑certifications and concurrent reviews
Develop relationships with payer sources
Interfaces with UR department to ensure service coverage for patients
Maintain a positive working relationship with referral sources, community agencies and organizations
Maintains program and patient information and data to create reports, census, and assist the Business Office in reporting
Schedules CPEs, nursing assessments, H&P and psychosocial assessment with appropriate clinician and per required timeframe
Schedules or completes UDS collections, including random screenings
Ensures orders are obtained for patients prior to starting services (as applicable)
Actively participate in the therapist's discharge planning needs
As directed creates appointments, starts follow up care process and completes interfacing with organizations
Cross trains and supports in various outpatient functions including PCA, transportation, and financial counseling
Conducts appointment reminder calls
Collects copays and deductibles as applicable
Manages organizational tools to ensure efficient operations including bed boards/group room assignments, treatment team schedule, flash reports, etc
Other responsibility and duties assigned by leadership
Additional Information
Previous experience on an inpatient unit preferred. Must have experience with clerical duties.
Minimum Qualifications Education:
High School Diploma/GED preferred.
Certifications
CPR and De‑escalation certification required or obtain within 30 days of hire.
Skills
Prior experience with clerical duties in behavioral health preferred but not required.
Lifepoint Health is a leader in community‑based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post‑acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
#J-18808-Ljbffr