Seacoast Bank
$1000 Hiring Bonus - Travel Teller - Highlands County / Avon Park
Seacoast Bank, Florida, New York, United States
Job Title
$1000 Hiring Bonus - Travel Teller – Highlands County/Avon Park, Seacoast Bank
Location Highlands County / Avon Park
Job Summary This position processes customer transactions for a variety of routine to more complex financial transactions including but not limited to check cashing, account withdrawals and deposits. The Teller is responsible for balancing cash drawers, assisting customers with product line information, and providing a quality customer experience. They identify and refer sales opportunities to appropriate bank personnel, supporting the organization’s goals & values, and consistently build trust through honesty, integrity, and authenticity.
Essential Duties and Responsibilities
Relationship Building
Prepare for various customer interactions
Build rapport
Utilize and document open and closed‑ended questions to understand customers' financial goals
Match customer needs to Seacoast Bank products and services
Explain Seacoast Bank products and services confidently
Create and enhance relationships based on customer needs
Ask for referrals from new and existing customers
Exhibit good listening skills and speak clearly and persuasively
Respond promptly to customer needs and requests for service.
Seek out appropriate personnel for complex financial matters.
Balance business needs with customer requests while managing potential risk.
Remain up to date on technology and industry changes to foster innovation.
Participate in community, charitable or civic events.
Collaborate with other associates within the branch and across the organization.
Develop an introductory understanding of consumer deposit and lending products and processes.
Acquire proficiencies in outbound calling process.
Identify referral opportunities with internal business partners.
Observe presentations regarding banking products/services through networking events.
Understand customer‑facing technology and enroll customers in self‑service products/processes.
Operations
Process checks, cash, and the sale of negotiable instrument transactions following bank policies and procedures.
Ensure branch adherence to AML/BSA requirements and other regulated banking requirements.
Help resolve customer concerns promptly and professionally.
Balance cash drawer daily; monitor own work for accuracy.
Follow management directions to resolve difficult customer objections.
Adhere to Seacoast Bank’s Code of Conduct.
Follow safety and security procedures.
Possibly assigned vault responsibilities.
Education and Experience
High School diploma or equivalent required.
Minimum of 6 months cash handling experience required.
Preferred: Minimum of 6 months previous experience in retail sales and/or financial services.
Flexible schedule required, including weekends and occasional non‑bank operational hours.
Excellent written and verbal communication and interpersonal skills.
Can work independently with high initiative.
PC proficiency across desktop, laptop, tablet, and smartphone; Microsoft Office Suite.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations, performance reviews, recruitment, etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both their industry and role. This includes the on‑time completion of annual required training post‑hire and effective execution of role responsibilities.
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Location Highlands County / Avon Park
Job Summary This position processes customer transactions for a variety of routine to more complex financial transactions including but not limited to check cashing, account withdrawals and deposits. The Teller is responsible for balancing cash drawers, assisting customers with product line information, and providing a quality customer experience. They identify and refer sales opportunities to appropriate bank personnel, supporting the organization’s goals & values, and consistently build trust through honesty, integrity, and authenticity.
Essential Duties and Responsibilities
Relationship Building
Prepare for various customer interactions
Build rapport
Utilize and document open and closed‑ended questions to understand customers' financial goals
Match customer needs to Seacoast Bank products and services
Explain Seacoast Bank products and services confidently
Create and enhance relationships based on customer needs
Ask for referrals from new and existing customers
Exhibit good listening skills and speak clearly and persuasively
Respond promptly to customer needs and requests for service.
Seek out appropriate personnel for complex financial matters.
Balance business needs with customer requests while managing potential risk.
Remain up to date on technology and industry changes to foster innovation.
Participate in community, charitable or civic events.
Collaborate with other associates within the branch and across the organization.
Develop an introductory understanding of consumer deposit and lending products and processes.
Acquire proficiencies in outbound calling process.
Identify referral opportunities with internal business partners.
Observe presentations regarding banking products/services through networking events.
Understand customer‑facing technology and enroll customers in self‑service products/processes.
Operations
Process checks, cash, and the sale of negotiable instrument transactions following bank policies and procedures.
Ensure branch adherence to AML/BSA requirements and other regulated banking requirements.
Help resolve customer concerns promptly and professionally.
Balance cash drawer daily; monitor own work for accuracy.
Follow management directions to resolve difficult customer objections.
Adhere to Seacoast Bank’s Code of Conduct.
Follow safety and security procedures.
Possibly assigned vault responsibilities.
Education and Experience
High School diploma or equivalent required.
Minimum of 6 months cash handling experience required.
Preferred: Minimum of 6 months previous experience in retail sales and/or financial services.
Flexible schedule required, including weekends and occasional non‑bank operational hours.
Excellent written and verbal communication and interpersonal skills.
Can work independently with high initiative.
PC proficiency across desktop, laptop, tablet, and smartphone; Microsoft Office Suite.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations, performance reviews, recruitment, etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both their industry and role. This includes the on‑time completion of annual required training post‑hire and effective execution of role responsibilities.
#J-18808-Ljbffr