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Biz Voice Boost

Call Center Representative

Biz Voice Boost, Los Angeles, California, United States, 90079

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Call Center Representative

role at

Biz Voice Boost .

Actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range $18.00/hr - $24.00/hr

About Us Biz Voice Boost is a trusted provider of communication and customer support solutions that help businesses strengthen their relationships with clients. We pride ourselves on professionalism, teamwork, and providing excellent service in every interaction.

Position Overview We are seeking a dependable and customer-focused Call Center Representative to join our growing team in Washington, DC. In this role, you will handle inbound and outbound customer interactions, provide accurate information, and ensure a positive and efficient customer experience. Ideal candidates have strong communication skills and enjoy working in a structured, fast-paced environment.

Schedule Full-time, Monday to Friday

Location Washington, DC

Pay Range $18.50 - $24.00 per hour

Responsibilities

Handle inbound and outbound calls in a professional and courteous manner.

Assist customers with inquiries, service requests, and general support needs.

Provide accurate information about company services and procedures.

Document call details and update customer records in internal systems.

Resolve basic customer concerns and escalate issues when necessary.

Maintain call quality standards and follow established scripts and guidelines.

Minimum Requirements

High School Diploma or equivalent (required).

Previous call center or customer service experience preferred but not required.

Strong verbal communication and active listening skills.

Basic computer proficiency and ability to navigate multiple systems.

Attention to detail and strong organizational skills.

Reliable, punctual, and able to work effectively in a team environment.

Employee Benefits

Competitive hourly pay

Health, dental, and vision insurance options

Paid training and opportunities for career growth

Supportive, team-oriented work environment

Recognition for strong performance and reliability

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