NC Department of Health and Human Services
SMRS Operations Coordinator
NC Department of Health and Human Services, Raleigh, North Carolina, United States
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SMRS Operations Coordinator
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NC Department of Health and Human Services About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, with approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Agency
Dept of Health and Human Services Division
Health Service Regulation Job Classification Title
Administrative Officer II (NS) Position Number
60053870 Grade
NC12 Description Of Work
The Lead Business Office Coordinator provides oversight and coordination of business office functions related to budget, accounts payable, contracts, procurement, purchasing, and vendor management. This role leads the development and management of scopes of work, coordinates contract drafting and renewals, oversees procurement submissions, and serves as the primary point of contact for vendors. The position also provides functional leadership to business office operations, ensuring timelines, compliance, and internal processes are managed effectively in support of organizational and programmatic goals. Tasks Include Contract Development & Management Procurement & Purchasing Oversight Vendor Communications & Coordination Business Office Management This position will also support any Healthcare Preparedness Program activity as requested, including participation in State Medical Response System (SMRS) information sharing activities, performance of duties at the State Emergency Operations Center (SEOC), Emergency Support Function 8 (ESF-8): Health and Medical Support Cell, and/or deployment with the State Emergency Response Team (SERT) when directed. Some night and weekend work and in-state and out-of-state travel may be required. Knowledge Skills And Abilities
/ Management Preferences Ability to track and manage contract timelines and deliverables by maintaining accurate records, monitoring renewal dates, identifying risks, and taking proactive action to prevent service gaps or compliance issues. Skill in communication and coordination by serving as the primary point of contact, clarifying expectations, resolving issues, monitoring performance, and maintaining productive working relationships. Skill in preparing clear, accurate, and timely financial reports for leadership and stakeholders. Skill in business office operations management by prioritizing requests, coordinating workloads, guiding staff and program teams, and ensuring consistent application of business office procedures. Ability to work collaboratively with program, contracts, and finance staff to resolve fiscal issues. The Division of Health Service Regulation
oversees medical, mental health and adult care facilities, emergency medical services, and local jails. We check to see that people receiving care in these facilities are safe and receive appropriate care. Compensation & Benefits
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer and embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. Information should be provided in the appropriate areas, including Education (high school and all degrees obtained), Work Experience, and Certificates & Licenses. Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, provide supporting information within the "Work Experience" section of the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date. Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. Due to the volume of applications, status information is not provided over the phone. To check status, log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources. The hiring process may take several weeks. Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. For a list of organizations that perform credential evaluation services, visit the NACES membership website at https://www.naces.org/members. Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Veterans’ and National Guard Preference Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach the DD 256 or NGB 22 with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. Contact Information
If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Minimum Education And Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor’s degree from an appropriately accredited institution and three years of experience in personnel, budgeting, research or administrative management; or an equivalent combination of education and experience. EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter
Edward Raube Email
talentacquisition@dhhs.nc.gov Resumes
will not be accepted in lieu of completing this application.
#J-18808-Ljbffr
SMRS Operations Coordinator
role at
NC Department of Health and Human Services About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, with approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Agency
Dept of Health and Human Services Division
Health Service Regulation Job Classification Title
Administrative Officer II (NS) Position Number
60053870 Grade
NC12 Description Of Work
The Lead Business Office Coordinator provides oversight and coordination of business office functions related to budget, accounts payable, contracts, procurement, purchasing, and vendor management. This role leads the development and management of scopes of work, coordinates contract drafting and renewals, oversees procurement submissions, and serves as the primary point of contact for vendors. The position also provides functional leadership to business office operations, ensuring timelines, compliance, and internal processes are managed effectively in support of organizational and programmatic goals. Tasks Include Contract Development & Management Procurement & Purchasing Oversight Vendor Communications & Coordination Business Office Management This position will also support any Healthcare Preparedness Program activity as requested, including participation in State Medical Response System (SMRS) information sharing activities, performance of duties at the State Emergency Operations Center (SEOC), Emergency Support Function 8 (ESF-8): Health and Medical Support Cell, and/or deployment with the State Emergency Response Team (SERT) when directed. Some night and weekend work and in-state and out-of-state travel may be required. Knowledge Skills And Abilities
/ Management Preferences Ability to track and manage contract timelines and deliverables by maintaining accurate records, monitoring renewal dates, identifying risks, and taking proactive action to prevent service gaps or compliance issues. Skill in communication and coordination by serving as the primary point of contact, clarifying expectations, resolving issues, monitoring performance, and maintaining productive working relationships. Skill in preparing clear, accurate, and timely financial reports for leadership and stakeholders. Skill in business office operations management by prioritizing requests, coordinating workloads, guiding staff and program teams, and ensuring consistent application of business office procedures. Ability to work collaboratively with program, contracts, and finance staff to resolve fiscal issues. The Division of Health Service Regulation
oversees medical, mental health and adult care facilities, emergency medical services, and local jails. We check to see that people receiving care in these facilities are safe and receive appropriate care. Compensation & Benefits
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer and embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. Information should be provided in the appropriate areas, including Education (high school and all degrees obtained), Work Experience, and Certificates & Licenses. Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, provide supporting information within the "Work Experience" section of the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date. Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. Due to the volume of applications, status information is not provided over the phone. To check status, log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources. The hiring process may take several weeks. Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. For a list of organizations that perform credential evaluation services, visit the NACES membership website at https://www.naces.org/members. Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Veterans’ and National Guard Preference Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach the DD 256 or NGB 22 with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. Contact Information
If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Minimum Education And Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor’s degree from an appropriately accredited institution and three years of experience in personnel, budgeting, research or administrative management; or an equivalent combination of education and experience. EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter
Edward Raube Email
talentacquisition@dhhs.nc.gov Resumes
will not be accepted in lieu of completing this application.
#J-18808-Ljbffr