Amcor
Customer Graphics Coordinator – Amcor
Join to apply for the Customer Graphics Coordinator role at Amcor. Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people, and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine, and other goods. We value their trust by making safety our guiding principle, which is a core value integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives, and protect the future. We champion our customers and help them succeed, play to win, adapt quickly in an ever-changing world, and make smart choices to safeguard our business, communities, and people for generations to come. We invest in our world‑class team, empowering colleagues to unpack their potential because we believe when our people grow, so does our business.
Job Description This role is the liaison and primary graphics contact/consultant for assigned accounts with external customers and Amcor personnel. It coordinates efficient job order information through the graphics development process to meet customer expectations. The position requires management support and supervision to handle low to intermediate issues. The individual uses basic technical knowledge, communication skills, problem solving, decision‑making and project management skills to provide an exceptional experience for our customers.
What You Get to Do
Follow Amcor standard processes and comply with service level agreements to support our customer‑centric organization.
Seek learning opportunities and critical experiences to broaden understanding of standard work and best practices.
Coordinate with the customer and communicate schedule milestones based on plant capabilities.
Participate in continuous improvement projects and initiatives related to internal or external customers.
Participate in problem‑solving sessions to identify root cause and corrective actions.
Accountable for system data accuracy, integrity, and completeness within order/item management and internal specification maintenance system. Assist with data governance opportunities and strengthen accuracy and integrity.
Participate in the escalation process for managing customer requirements.
Build customer loyalty through positive customer engagement and service excellence.
Maintain and actively utilize active customer electronic account profiles and item list to provide service excellence.
Act as the back‑up for designated team members and maintain the same level of service excellence.
Facilitate all pre‑ and post‑production meetings for assigned accounts in coordination with all related data and manufacturing groups.
Attend all new press approvals with support of Print Services and/or a Graphics Administrator III, including customer visits to facilitate an acceptable proof to press match. These may occur during non‑business hours.
Complete a quality review on products prior to shipment to verify customer expectations.
Coordinate, document and communicate all brand master information, spot and brand color intent to the necessary internal and external customers.
Have a good knowledge of the manufacturing, printing and packaging processes related to your client base.
What We Value
Wants to do things well or better and has basic knowledge of KPIs; works toward individual goals; understands importance of planning & prioritizing.
Quickly and effectively solves customer problems and proactively learns what customers want.
Communicates logical and succinct messages when required.
Takes direction from others on priorities, allocates time for efficient completion of work.
Applies critical thinking and analytical skills to identify problems and provide information to others.
What We Want From You
Education – Bachelor’s Degree, emphasis on graphic communication or equivalent work experience preferred.
Experience in a print manufacturing and/or graphic communication environment preferred.
Knowledge of MS‑Excel, MS‑Word, MS‑Outlook, Adobe Photoshop/Illustrator/CS is an advantage.
Our Expectations We expect our people to be guided by the Amcor Way and demonstrate our values every day to enable the business to win.
Capabilities
Our people are engaged and developing as part of a high‑performing Amcor team.
Our customers grow and prosper from Amcor’s quality, service, and innovation.
Our investors benefit from Amcor’s consistent growth and superior returns.
The environment is better off because of Amcor’s leadership and products.
Equal Opportunity Employer Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224‑313‑7000 and let us know the nature of your request and your contact information.
E‑Verify We verify the identity and employment authorization of individuals hired for employment in the United States.
Benefits
Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full‑time salaried employees
Company‑paid holidays starting at 9 days per year and may be slightly higher by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short‑term & long‑term disability, and voluntary accident disability benefits are available
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)
Seniority Level Entry level
Employment Type Full‑time
Job Function Design, Art/Creative, and Information Technology
Industries Packaging and Containers Manufacturing
Referrals increase your chances of interviewing at Amcor by 2x. Get notified about new Graphic Coordinator jobs in
New London, WI .
#J-18808-Ljbffr
Job Description This role is the liaison and primary graphics contact/consultant for assigned accounts with external customers and Amcor personnel. It coordinates efficient job order information through the graphics development process to meet customer expectations. The position requires management support and supervision to handle low to intermediate issues. The individual uses basic technical knowledge, communication skills, problem solving, decision‑making and project management skills to provide an exceptional experience for our customers.
What You Get to Do
Follow Amcor standard processes and comply with service level agreements to support our customer‑centric organization.
Seek learning opportunities and critical experiences to broaden understanding of standard work and best practices.
Coordinate with the customer and communicate schedule milestones based on plant capabilities.
Participate in continuous improvement projects and initiatives related to internal or external customers.
Participate in problem‑solving sessions to identify root cause and corrective actions.
Accountable for system data accuracy, integrity, and completeness within order/item management and internal specification maintenance system. Assist with data governance opportunities and strengthen accuracy and integrity.
Participate in the escalation process for managing customer requirements.
Build customer loyalty through positive customer engagement and service excellence.
Maintain and actively utilize active customer electronic account profiles and item list to provide service excellence.
Act as the back‑up for designated team members and maintain the same level of service excellence.
Facilitate all pre‑ and post‑production meetings for assigned accounts in coordination with all related data and manufacturing groups.
Attend all new press approvals with support of Print Services and/or a Graphics Administrator III, including customer visits to facilitate an acceptable proof to press match. These may occur during non‑business hours.
Complete a quality review on products prior to shipment to verify customer expectations.
Coordinate, document and communicate all brand master information, spot and brand color intent to the necessary internal and external customers.
Have a good knowledge of the manufacturing, printing and packaging processes related to your client base.
What We Value
Wants to do things well or better and has basic knowledge of KPIs; works toward individual goals; understands importance of planning & prioritizing.
Quickly and effectively solves customer problems and proactively learns what customers want.
Communicates logical and succinct messages when required.
Takes direction from others on priorities, allocates time for efficient completion of work.
Applies critical thinking and analytical skills to identify problems and provide information to others.
What We Want From You
Education – Bachelor’s Degree, emphasis on graphic communication or equivalent work experience preferred.
Experience in a print manufacturing and/or graphic communication environment preferred.
Knowledge of MS‑Excel, MS‑Word, MS‑Outlook, Adobe Photoshop/Illustrator/CS is an advantage.
Our Expectations We expect our people to be guided by the Amcor Way and demonstrate our values every day to enable the business to win.
Capabilities
Our people are engaged and developing as part of a high‑performing Amcor team.
Our customers grow and prosper from Amcor’s quality, service, and innovation.
Our investors benefit from Amcor’s consistent growth and superior returns.
The environment is better off because of Amcor’s leadership and products.
Equal Opportunity Employer Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224‑313‑7000 and let us know the nature of your request and your contact information.
E‑Verify We verify the identity and employment authorization of individuals hired for employment in the United States.
Benefits
Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full‑time salaried employees
Company‑paid holidays starting at 9 days per year and may be slightly higher by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short‑term & long‑term disability, and voluntary accident disability benefits are available
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)
Seniority Level Entry level
Employment Type Full‑time
Job Function Design, Art/Creative, and Information Technology
Industries Packaging and Containers Manufacturing
Referrals increase your chances of interviewing at Amcor by 2x. Get notified about new Graphic Coordinator jobs in
New London, WI .
#J-18808-Ljbffr