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State Farm Agent

Customer Service Representative - State Farm Agent Team Member

State Farm Agent, Rochester Hills, Michigan, United States

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Responsive recruiter

Benefits

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

About The Agency I’ve worked for State Farm for over 28 years and been an agent for 17 years. I have 3 full time and 1 part time team members. Work from home day per week available once licensed and trained.

I have a Bachelors degree and Masters degree from Western Michigan University and am actively involved in several organizations that volunteer in the community to tutor and mentor middle school and high school students, support domestic violence victims, serve the homeless population and raise money for scholarships.

Our agency prides itself in fostering a team environment that is centered around providing an excellent customer experience. Our culture is to have fun while winning!

Role Description As a Customer Service Representative - State Farm Agent Team Member with Ivy Fields-Releford - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

Answer customer inquiries and provide policy information.

Assist clients with policy changes and updates.

Process insurance claims and follow up with clients.

Maintain accurate records of customer interactions.

Qualifications

Strong communication and interpersonal skills.

Detail-oriented and able to multitask.

Previous customer service experience preferred.

Compensation: $40,000.00 - $60,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Rochester Hills, MI And Help Customers With Their Insurance And Financial Services Needs, Including

Auto insurance

Home insurance

Life insurance

Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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