State Farm
Customer Relations Representative – State Farm Agent Team Member
State Farm, Union City, California, United States
Benefits:
Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
About Our Agency: Our agency opened in 2003 and currently has a team of 3. I come from a high‑tech background and made a career change that led me to agency ownership, a decision that’s allowed me to build something meaningful and people‑focused. I hold an MBA, CHFC, and WNCP, and I’m passionate about both professional growth and serving the community. We stay active locally by participating in events like Easter egg hunts and church festivals, and we love celebrating together as a team. We offer perks such as Casual Fridays, birthday celebrations, Christmas events, a 401(k), and paid licensing. Our culture is built on growth, communication, and collaboration. I’m looking for loyal, coachable individuals who want to continuously improve and reach their full potential. If you’re someone who thrives in a supportive, people‑centered environment, this could be the perfect place for you.
Role Description: As a Customer Relations Representative – State Farm Agent Team Member with Hera Gutierrez – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.
Responsibilities:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
Qualifications:
Communication and problem‑solving skills.
Experience in customer service preferred.
Ability to handle high‑stress situations calmly.
State Farm
#J-18808-Ljbffr
Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
About Our Agency: Our agency opened in 2003 and currently has a team of 3. I come from a high‑tech background and made a career change that led me to agency ownership, a decision that’s allowed me to build something meaningful and people‑focused. I hold an MBA, CHFC, and WNCP, and I’m passionate about both professional growth and serving the community. We stay active locally by participating in events like Easter egg hunts and church festivals, and we love celebrating together as a team. We offer perks such as Casual Fridays, birthday celebrations, Christmas events, a 401(k), and paid licensing. Our culture is built on growth, communication, and collaboration. I’m looking for loyal, coachable individuals who want to continuously improve and reach their full potential. If you’re someone who thrives in a supportive, people‑centered environment, this could be the perfect place for you.
Role Description: As a Customer Relations Representative – State Farm Agent Team Member with Hera Gutierrez – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.
Responsibilities:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
Qualifications:
Communication and problem‑solving skills.
Experience in customer service preferred.
Ability to handle high‑stress situations calmly.
State Farm
#J-18808-Ljbffr