State Farm
Customer Relations Representative - State Farm Agent Team Member
State Farm, Amherst, New York, United States
Benefits
Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development About Our Agency
Our agency first opened in 2017 and expanded with a second location in 2023. We currently have a team of seven talented and dedicated professionals. My journey with State Farm began as a team member, then I worked on the corporate side before becoming an agent — an experience that gave me a strong foundation for building a successful, people-focused agency. I earned my master’s degree in Math Education from University at Buffalo. I’m married with two wonderful kids and we love being involved in our community. Our team supports local programs like the Police Athletic League, health and education events at community centers, the Jamaican Market Festival, church activities, and more. We offer a Simple IRA, licensing reimbursement, and flexibility when needed. Our culture is warm and collaborative, and we’re looking for individuals who are driven, organized, friendly, and able to show empathy. If you’re someone who thrives in a team environment and loves making a difference, this could be the perfect place for you. Role Description
As a Customer Relations Representative - State Farm Agent Team Member with Michele Proietti - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities
Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications
Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
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Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development About Our Agency
Our agency first opened in 2017 and expanded with a second location in 2023. We currently have a team of seven talented and dedicated professionals. My journey with State Farm began as a team member, then I worked on the corporate side before becoming an agent — an experience that gave me a strong foundation for building a successful, people-focused agency. I earned my master’s degree in Math Education from University at Buffalo. I’m married with two wonderful kids and we love being involved in our community. Our team supports local programs like the Police Athletic League, health and education events at community centers, the Jamaican Market Festival, church activities, and more. We offer a Simple IRA, licensing reimbursement, and flexibility when needed. Our culture is warm and collaborative, and we’re looking for individuals who are driven, organized, friendly, and able to show empathy. If you’re someone who thrives in a team environment and loves making a difference, this could be the perfect place for you. Role Description
As a Customer Relations Representative - State Farm Agent Team Member with Michele Proietti - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities
Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications
Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
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