Flex group
Senior Manager, Partnerships Strategy & Operations New New York, New York, Unite
Flex group, New York, New York, us, 10261
Senior Manager, Partnerships Strategy & Operations
New York, New York, United States
Flex is a growth‑stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2026 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
About the Role Flex is seeking an ambitious, results‑driven Senior Manager, Partnerships Strategy and Operations, to own the strategy, systems and insights that accelerate user adoption and growth across all of our partnership verticals. This role is ideal for a highly analytical problem solver, who can blend user conversion funnel strategy, experimentation, cross‑functional mobilization and partner enablement. Reporting to the Senior Director of Strategic Partnerships, you’ll play a critical role in driving growth across partners, developing a best‑in‑class partnership playbook and translating learnings into new vertical partnerships. This position offers a hybrid work environment.
This role is available to candidates working 2‑3 days a week hybrid in either our NYC, SF, or Salt Lake City office. Candidates relocating to our hubs may be eligible for relocation assistance.
Key Responsibilities
Own user conversion funnel improvement across every stage of the user journey (from click to sign‑up to transacting to repeat transactions)
Build a comprehensive funnel strategy that outlines target KPIs, diagnostics, and key growth levers
Define “what good looks like” for strategic partner user conversion funnels, drawing inspiration from other Flex channels and high‑performing ecosystems outside of Flex
Identify cross‑partner and cross‑vertical insights that drive scalable growth playbooks
Analytics, Insights & Experimentation
Partner with Data & Insights to develop dashboards, frameworks, and tools that surface funnel health, trends, and risks
Maintain a centralized repository of experiments, tests, results, and learnings across all partnership types
Conduct root‑cause analysis on funnel bottlenecks and develop actionable recommendations
Cross‑Functional Leadership & Operational Excellence
Collaborate closely with the Strategic Partnerships team to translate insights into high‑impact initiatives and ensure strong execution with partners
Partner with Product, Engineering, and Design to recommend and prioritize enhancements to partner‑facing experiences
Drive cross‑functional alignment on partner growth objectives, operating rhythms, and accountability
Partner Enablement & Go‑to‑Market Support
Develop scalable tools, playbooks, and best practices for partners to optimize activation and utilization
Inform partner‑facing collateral, communications, and training materials that drive funnel efficiency
Support QBRs, MBRs, and partner discussions with data‑driven insights and recommendations
Qualifications
6–8+ years of experience in strategy, partnerships, business operations, revenue strategy, top‑tier strategy consulting, or a similar analytical and cross‑functional role
Demonstrated success driving measurable growth through funnel optimization, experimentation, and data‑driven strategy
Strong analytical capabilities with experience in building models, dashboards, and insights used for strategic decision‑making
Exceptional cross‑functional collaboration skills; able to guide teams toward clarity, alignment, and execution
Excellent communication and presentation abilities; comfortable influencing senior stakeholders internally and externally
Highly organized and detail‑oriented, with the ability to manage multiple initiatives in a fast‑paced environment
Familiarity with BI tools, funnel analytics, and experimentation frameworks is a strong plus
The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $220,000 - $245,000. For all other states, the base salary pay range will be $190,000-220,000.
Life at Flex:
We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
We offer many employee benefits & perks. For full‑time U.S based positions we offer:
Competitive medical, dental, and vision available from Day 1
Company equity
401(k) plan with company match (our company match kicks off at the beginning of 2026)
Unlimited paid time off + 13 company paid holidays
Parental leave
Flex Cares Program
Free Flex subscription
For full time non‑US employees, we offer
Competitive compensation + company equity
Unlimited PTO
Voluntary Self‑Identification For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Flex’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A “disabled veteran” is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.
A “recently separated veteran” means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval, or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval, or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Disability Status Select…
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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Flex is a growth‑stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2026 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
About the Role Flex is seeking an ambitious, results‑driven Senior Manager, Partnerships Strategy and Operations, to own the strategy, systems and insights that accelerate user adoption and growth across all of our partnership verticals. This role is ideal for a highly analytical problem solver, who can blend user conversion funnel strategy, experimentation, cross‑functional mobilization and partner enablement. Reporting to the Senior Director of Strategic Partnerships, you’ll play a critical role in driving growth across partners, developing a best‑in‑class partnership playbook and translating learnings into new vertical partnerships. This position offers a hybrid work environment.
This role is available to candidates working 2‑3 days a week hybrid in either our NYC, SF, or Salt Lake City office. Candidates relocating to our hubs may be eligible for relocation assistance.
Key Responsibilities
Own user conversion funnel improvement across every stage of the user journey (from click to sign‑up to transacting to repeat transactions)
Build a comprehensive funnel strategy that outlines target KPIs, diagnostics, and key growth levers
Define “what good looks like” for strategic partner user conversion funnels, drawing inspiration from other Flex channels and high‑performing ecosystems outside of Flex
Identify cross‑partner and cross‑vertical insights that drive scalable growth playbooks
Analytics, Insights & Experimentation
Partner with Data & Insights to develop dashboards, frameworks, and tools that surface funnel health, trends, and risks
Maintain a centralized repository of experiments, tests, results, and learnings across all partnership types
Conduct root‑cause analysis on funnel bottlenecks and develop actionable recommendations
Cross‑Functional Leadership & Operational Excellence
Collaborate closely with the Strategic Partnerships team to translate insights into high‑impact initiatives and ensure strong execution with partners
Partner with Product, Engineering, and Design to recommend and prioritize enhancements to partner‑facing experiences
Drive cross‑functional alignment on partner growth objectives, operating rhythms, and accountability
Partner Enablement & Go‑to‑Market Support
Develop scalable tools, playbooks, and best practices for partners to optimize activation and utilization
Inform partner‑facing collateral, communications, and training materials that drive funnel efficiency
Support QBRs, MBRs, and partner discussions with data‑driven insights and recommendations
Qualifications
6–8+ years of experience in strategy, partnerships, business operations, revenue strategy, top‑tier strategy consulting, or a similar analytical and cross‑functional role
Demonstrated success driving measurable growth through funnel optimization, experimentation, and data‑driven strategy
Strong analytical capabilities with experience in building models, dashboards, and insights used for strategic decision‑making
Exceptional cross‑functional collaboration skills; able to guide teams toward clarity, alignment, and execution
Excellent communication and presentation abilities; comfortable influencing senior stakeholders internally and externally
Highly organized and detail‑oriented, with the ability to manage multiple initiatives in a fast‑paced environment
Familiarity with BI tools, funnel analytics, and experimentation frameworks is a strong plus
The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $220,000 - $245,000. For all other states, the base salary pay range will be $190,000-220,000.
Life at Flex:
We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
We offer many employee benefits & perks. For full‑time U.S based positions we offer:
Competitive medical, dental, and vision available from Day 1
Company equity
401(k) plan with company match (our company match kicks off at the beginning of 2026)
Unlimited paid time off + 13 company paid holidays
Parental leave
Flex Cares Program
Free Flex subscription
For full time non‑US employees, we offer
Competitive compensation + company equity
Unlimited PTO
Voluntary Self‑Identification For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Flex’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A “disabled veteran” is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.
A “recently separated veteran” means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval, or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval, or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Disability Status Select…
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr