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Career EDGE

Career Case Manager - RESEA Program

Career EDGE, Mckinney, Texas, United States, 75070

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Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting‑edge technology with compassionate, high‑touch services to drive real, measurable outcomes for job seekers across the country. If you’re passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Role Overview

Career Team is excited to bring on a RESEA Specialist who will provide professional work offering career counseling, intensive case management, and follow‑up services to participants referred to us through the Reemployment Services & Eligibility Assessment (RESEA) Program. RESEA participants are referred if they are receiving unemployment benefits. The specialist will support participants as they seek employment, training, or education to become financially stable and employed.

Responsibilities

Provide case management services to RESEA participants who are selected to participate

Lead RESEA workshops and orientations for participants, covering resume building, interviewing, and other essential topics

Report participant non‑compliance or eligibility issues to UI state entities

Enter participant data into Work In Texas and any other required system

Guide job seekers through the preparation of individual employment plans (IEP)

Offer counsel on available job opportunities, training programs, and services

Refer individuals to appropriate services, training programs, or job opportunities and follow up

Maintain accurate case files with required eligibility documents

Meet and/or exceed program benchmarks

Participate in staff meetings, training, and supervision as needed

Complete required reportsMaintain a “ZAG” mindset in all tasks

Other duties and projects as needed

Qualifications

Bachelor’s degree in a relevant field and 1‑2 years of experience, or equivalent education and experience

Strong communication skills and knowledge of community resources

Analytical and problem‑solving skills with sound decision‑making ability

Cultural sensitivity and the ability to work with diverse participants

Computer literate with proficiency in MS Office; ability to learn specialized databases

Strong interpersonal, time‑management, customer‑service, organizational, oral, and written communication skills

A valid driver’s license

Desired Skills

Bilingual or multilingual

Strong multitasking and proactive approach

Training in trauma‑informed care, evidence‑based practice, or whole‑family services

Employment Info Employment Type:

Full‑Time, Non‑Exempt Employee

Job Site:

Onsite

Travel:

Approximately 15% travel within the region

About Career TEAM Founded in 1996, Career TEAM, LLC is a private workforce development organization dedicated to closing the opportunity divide. For more information, visit www.careerteam.com.

Career Team is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements.

Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status or continued employment.

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