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ComForCare Home Care (Raleigh, NC)

Customer Service Representative

ComForCare Home Care (Raleigh, NC), Denver, Colorado, United States, 80285

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Customer Service Representative

role at

Planet Fitness - PF Baseline Fitness

in Denver, CO.

As the first point of contact for our valued members, you will ensure a positive and welcoming experience every time they visit.

Benefits

Employee discounts

Flexible schedule

Free uniforms

Responsibilities

Greet and assist members and guests with a friendly and positive attitude.

Handle member inquiries and resolve issues promptly to enhance customer satisfaction.

Process membership applications, payments, and cancellations efficiently.

Maintain cleanliness and organization of the front desk and lobby area.

Promote gym services, programs, and memberships to potential customers.

Assist in scheduling appointments and managing class registrations.

Collaborate with team members to create a welcoming and inclusive environment.

Perform administrative tasks, including data entry and inventory management.

Requirements

High school diploma or equivalent; prior customer service experience preferred.

Excellent communication and interpersonal skills.

Ability to multitask and work in a fast‑paced environment.

Strong problem‑solving skills and a customer‑focused mindset.

Proficiency in basic computer applications and point‑of‑sale systems.

Availability to work flexible hours, including evenings and weekends.

Passion for fitness and a healthy lifestyle is a plus.

Team player with a positive attitude and willingness to learn.

About Us Planet Fitness - PF Baseline Fitness has been a staple in the Denver community, dedicated to providing a non‑intimidating gym environment since our inception. Customers love us for our affordable memberships and friendly staff, while employees appreciate our supportive culture and growth opportunities within the fitness industry.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Seniority level Entry level

Employment type Full‑time

Job function Other

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