Zwiesel Fortessa Americas LLC
Quality and Compliance Coordinator
Zwiesel Fortessa Americas LLC, Winchester, Virginia, United States, 22603
Company Description
Zwiesel Fortessa Americas LLC previously known as Fortessa Tableware Solutions, LLC, a leading global tableware company part of the Zwiesel Fortessa Group, has been an integrated designer, developer, and marketer of high-quality tableware for more than 30 years. We design and source the dinnerware, flatware, glassware and serveware selected by the top foodservice professionals worldwide and preferred for home entertaining.
Our products are found in over 80% of Forbes four- and five-star hotels in North America; it’s clear that we do business with those who expect (and deliver) the best!
We are recognized for innovative design, industry leading manufacturing standards, and an uncompromising commitment to customer service. We are passionate about our values, our people, and our products. We value work/life balance, creativity, collaboration, and making a difference in the community.
We are seeking a full-time
Quality and Compliance Coordinator
to join our Operations team at our office in Winchester, Virginia.
Job Description The
Quality and Compliance Coordinator
is responsible for ensuring that products, processes, and suppliers meet all internal quality standards and external regulatory requirements. This role supports quality assurance activities, audits, documentation control, corrective actions, and continuous improvement initiatives. The coordinator acts as a key link between operations, suppliers, and leadership to maintain compliance and drive quality performance.
Responsibilities
Ensure products, processes, and suppliers meet internal quality standards and applicable regulatory requirements
Maintain and support company quality and compliance programs, procedures, and documentation
Monitor product compliance with customer, legal, and safety specifications
Coordinate internal and supplier quality audits; support external audits and inspections
Track audit findings, corrective actions, and close-out timelines
Investigate quality issues, non-conformances, and complaints; support root cause analysis and CAPA activities
Maintain quality records, SOPs, certifications, test reports, and document version control
Collect, review, and track supplier compliance documentation and quality performance metrics
Coordinate product testing with internal teams and third-party laboratories
Support new product introductions (NPI), including compliance validation and sample reviews
Analyze quality data and trends; prepare reports for leadership
Track vendor credits related to quality issues
Support quality training, continuous improvement, and compliance awareness initiatives
Serve as a liaison between operations, suppliers, and leadership on quality and compliance matters
Qualifications MINIMUM QUALIFICATIONS:
Associate’s Degree in Quality, Supply Chain, Business, or related field OR equivalent experience
2–5+ years of experience in quality assurance, compliance, or operations
Proficient in Microsoft Excel, Word, and reporting tools
Strong organizational and analytical skills
Excellent communication and cross-functional coordination abilities
Preferred Qualifications:
Experience with audits, CAPA, and document control
Experience in manufacturing, warehousing, distribution, or regulated product environments
Familiarity with ISO 9001, FDA, CPSIA, Prop 65, or food contact compliance
Experience working with overseas suppliers and factories
Additional Information
Zwiesel Fortessa Americas LLC offers excellent competitive compensation and a robust benefits package that includes:
Medical, dental, and vision
401(k) plan with a company match
Short-term and long-term disability – 100% paid by the company
Vacation/Paid Time Off, starting with 4 weeks per year
Paid company holidays
Annual wellness stipend
Employee purchase discount
All your information will be kept confidential according to EEO guidelines.
We look forward to hearing from you!
#J-18808-Ljbffr
Our products are found in over 80% of Forbes four- and five-star hotels in North America; it’s clear that we do business with those who expect (and deliver) the best!
We are recognized for innovative design, industry leading manufacturing standards, and an uncompromising commitment to customer service. We are passionate about our values, our people, and our products. We value work/life balance, creativity, collaboration, and making a difference in the community.
We are seeking a full-time
Quality and Compliance Coordinator
to join our Operations team at our office in Winchester, Virginia.
Job Description The
Quality and Compliance Coordinator
is responsible for ensuring that products, processes, and suppliers meet all internal quality standards and external regulatory requirements. This role supports quality assurance activities, audits, documentation control, corrective actions, and continuous improvement initiatives. The coordinator acts as a key link between operations, suppliers, and leadership to maintain compliance and drive quality performance.
Responsibilities
Ensure products, processes, and suppliers meet internal quality standards and applicable regulatory requirements
Maintain and support company quality and compliance programs, procedures, and documentation
Monitor product compliance with customer, legal, and safety specifications
Coordinate internal and supplier quality audits; support external audits and inspections
Track audit findings, corrective actions, and close-out timelines
Investigate quality issues, non-conformances, and complaints; support root cause analysis and CAPA activities
Maintain quality records, SOPs, certifications, test reports, and document version control
Collect, review, and track supplier compliance documentation and quality performance metrics
Coordinate product testing with internal teams and third-party laboratories
Support new product introductions (NPI), including compliance validation and sample reviews
Analyze quality data and trends; prepare reports for leadership
Track vendor credits related to quality issues
Support quality training, continuous improvement, and compliance awareness initiatives
Serve as a liaison between operations, suppliers, and leadership on quality and compliance matters
Qualifications MINIMUM QUALIFICATIONS:
Associate’s Degree in Quality, Supply Chain, Business, or related field OR equivalent experience
2–5+ years of experience in quality assurance, compliance, or operations
Proficient in Microsoft Excel, Word, and reporting tools
Strong organizational and analytical skills
Excellent communication and cross-functional coordination abilities
Preferred Qualifications:
Experience with audits, CAPA, and document control
Experience in manufacturing, warehousing, distribution, or regulated product environments
Familiarity with ISO 9001, FDA, CPSIA, Prop 65, or food contact compliance
Experience working with overseas suppliers and factories
Additional Information
Zwiesel Fortessa Americas LLC offers excellent competitive compensation and a robust benefits package that includes:
Medical, dental, and vision
401(k) plan with a company match
Short-term and long-term disability – 100% paid by the company
Vacation/Paid Time Off, starting with 4 weeks per year
Paid company holidays
Annual wellness stipend
Employee purchase discount
All your information will be kept confidential according to EEO guidelines.
We look forward to hearing from you!
#J-18808-Ljbffr