LEGO
personalise marketing, including social media features. Senior Manager, Retail Performance & Planning page is loaded## Senior Manager, Retail Performance & Planninglocations:
Boston Hubposted on:
Posted Yesterdayjob requisition id:
0000030755**Job Description**Join LEGO Retail AMS in a pivotal role that shapes the future of our retail operations and customer experiences. As a Senior Retail Operations Manager in LEGO Retail AMS, you will be at the forefront of ensuring efficient operations and driving outstanding store support that improves customer and employee experiences and operations. Here are five core responsibilities that make this role stand out!**Core Responsibilities:****Insight Translation and Field Validation*** Translate analytics into actionable strategies grounded in operational context.* Identify and communicate key store-level trends and risks.* Validate data-driven assumptions with real-time field insights.**Inventory and Product Flow Alignment*** Partner with demand and inventory planning to align store supply with sales potential.* Identify gaps in allocation, timing, and product readiness across the region.* Advocate for regional considerations in global planning forums.**Cross-Functional Forecasting Collaboration*** Represent retail execution needs in forecasting and promotional planning.* Bring field feedback into assortment and demand planning cycles.* Ensure operational feasibility of planned initiatives and timelines.**Retail KPI Ownership and Performance Recap*** Co-own metrics such as in-stock %, sell-through, and promo impact.* Deliver performance recaps to identify execution gaps and future opportunities.* Support retail leadership in using data to drive decisions and actions.**Weekly Business Health & Execution Planning Forum*** Lead a weekly forum reviewing AMS retail efficiency and functional health.* Facilitate cross-functional discussion on mid-term executional needs and alignment.* Ensure key planning decisions are grounded in both insight and store reality.**Play Your Part in Our Team Succeeding**You'll champion outstanding customer service. You will lead initiatives that improve store performance and operational efficiency, ensuring that every interaction embodies LEGO Retail’s dedication to creativity and quality. You'll implement initiatives to improve operations, such as new digital programs including omni channel initiatives and preorder processes, partnering with Global Excellence and Training teams, and LEGO Insiders programs.* Proven experience in retail operations management.* Track record of successfully supporting multiple retail locations and driving operational excellence.* Collaboration skills with experience in leading initiatives and delivering exceptional cross functional results.* Exceptional communication skills, adaptability, and problem-solving abilities.* Track record of innovation and a continuous improvement approach in retail operations.* Excellent analytical abilities and proficiency in data analysis for driving strategic decision-making.* Alignment with The LEGO Group’s values of imagination, creativity, caring, learning, quality, and fun!#LI-KC1#LI-HYBRID**Compensation**The salary for this position has a range of $134,750.00 - $202,126.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here are some of what to expect:**Family** **Care** **Leave –** We offer enhanced paid leave options for those important times.**Insurances –** All colleagues are covered by our life and disability insurance which provides protection and peace of mind.**Wellbeing** – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based**Colleague** **Discount** – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.**Bonus** – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme**Your workplace –** When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children’s Rights.We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.Just imagine building your dream career.Then make it real.**Join the LEGO team today.**Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to “inspire and develop the builders of tomorrow”. #J-18808-Ljbffr
Boston Hubposted on:
Posted Yesterdayjob requisition id:
0000030755**Job Description**Join LEGO Retail AMS in a pivotal role that shapes the future of our retail operations and customer experiences. As a Senior Retail Operations Manager in LEGO Retail AMS, you will be at the forefront of ensuring efficient operations and driving outstanding store support that improves customer and employee experiences and operations. Here are five core responsibilities that make this role stand out!**Core Responsibilities:****Insight Translation and Field Validation*** Translate analytics into actionable strategies grounded in operational context.* Identify and communicate key store-level trends and risks.* Validate data-driven assumptions with real-time field insights.**Inventory and Product Flow Alignment*** Partner with demand and inventory planning to align store supply with sales potential.* Identify gaps in allocation, timing, and product readiness across the region.* Advocate for regional considerations in global planning forums.**Cross-Functional Forecasting Collaboration*** Represent retail execution needs in forecasting and promotional planning.* Bring field feedback into assortment and demand planning cycles.* Ensure operational feasibility of planned initiatives and timelines.**Retail KPI Ownership and Performance Recap*** Co-own metrics such as in-stock %, sell-through, and promo impact.* Deliver performance recaps to identify execution gaps and future opportunities.* Support retail leadership in using data to drive decisions and actions.**Weekly Business Health & Execution Planning Forum*** Lead a weekly forum reviewing AMS retail efficiency and functional health.* Facilitate cross-functional discussion on mid-term executional needs and alignment.* Ensure key planning decisions are grounded in both insight and store reality.**Play Your Part in Our Team Succeeding**You'll champion outstanding customer service. You will lead initiatives that improve store performance and operational efficiency, ensuring that every interaction embodies LEGO Retail’s dedication to creativity and quality. You'll implement initiatives to improve operations, such as new digital programs including omni channel initiatives and preorder processes, partnering with Global Excellence and Training teams, and LEGO Insiders programs.* Proven experience in retail operations management.* Track record of successfully supporting multiple retail locations and driving operational excellence.* Collaboration skills with experience in leading initiatives and delivering exceptional cross functional results.* Exceptional communication skills, adaptability, and problem-solving abilities.* Track record of innovation and a continuous improvement approach in retail operations.* Excellent analytical abilities and proficiency in data analysis for driving strategic decision-making.* Alignment with The LEGO Group’s values of imagination, creativity, caring, learning, quality, and fun!#LI-KC1#LI-HYBRID**Compensation**The salary for this position has a range of $134,750.00 - $202,126.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here are some of what to expect:**Family** **Care** **Leave –** We offer enhanced paid leave options for those important times.**Insurances –** All colleagues are covered by our life and disability insurance which provides protection and peace of mind.**Wellbeing** – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based**Colleague** **Discount** – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.**Bonus** – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme**Your workplace –** When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children’s Rights.We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.Just imagine building your dream career.Then make it real.**Join the LEGO team today.**Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to “inspire and develop the builders of tomorrow”. #J-18808-Ljbffr