Senior Technical Support Specialist - Remote/Hybrid

A technology firm in San Francisco is seeking a Technical Support Specialist to provide frontline support for customer inquiries. Responsibilities include troubleshooting hardware and software issues, ensuring accurate documentation, and escalating complex problems as necessary. Ideal candidates will have a Bachelor's degree in IT or Computer Science, technical support experience, and excellent communication skills. This role offers the flexibility to work onsite, hybrid, or remotely. #J-18808-Ljbffr