Tech Support Specialist - Remote/Hybrid, Customer Impact

A technology company is seeking a Technical Support Specialist to handle customer technical inquiries and provide solutions. You will diagnose issues at both Tier 1 and Tier 2 levels, ensuring customer satisfaction through effective communication and technical expertise. Responsibilities include responding to inquiries, troubleshooting problems, and documenting interactions. The ideal candidate will have a relevant degree, experience in technical support, and strong communication skills. This role offers flexibility to work onsite, hybrid, or remotely. #J-18808-Ljbffr