Amazon
Technical Program Manager, Tooling & AI Solutions, Data Center Supply Solutions
Amazon, Seattle, Washington, us, 98127
Technical Program Manager, Tooling & AI Solutions, Data Center Supply Solutions
Job ID: 3126772 | Amazon Web Services, Inc.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Your work will help deliver the highest standards for safety and security while providing infinite capacity at the lowest possible cost for our customers.
We are looking for a Technical Program Manager, Tooling & AI Solutions to drive project management capabilities, adopt, integrate and optimize tools, and develop AI‑powered solutions to increase team productivity and scale org‑wide.
Key Responsibilities
Design and implement AI solutions to enhance productivity, automate workflows, and derive insights from data across multiple platforms within AWS Infrastructure.
Drive cross‑functional alignment with partner teams and global counterparts.
Lead strategic direction for GenAI tooling across Data Center Supply Solutions and partner organizations.
Own the end‑to‑end lifecycle of AI solutions, from concept to deployment, including prompt engineering, model fine‑tuning, and data quality standards.
Establish and maintain data quality standards and governance frameworks to support AI implementation.
Drive product development including research, requirements definition, technical specifications, and launch efforts while balancing speed‑to‑market with quality.
Evaluate business landscape and analyze existing tools to identify opportunities for innovation and inform product strategy.
Create and maintain product roadmaps for both traditional tools and AI solutions, ensuring clear communication across all teams.
Own the global AI QBR, including roadmap visibility, performance metrics, risk reporting, and cross‑team alignment.
Develop and launch the framework for evaluating AI opportunities, defining ROI, and prioritizing investment decisions.
Basic Qualifications
6+ years of technical product or program management experience.
5+ years of analytical, quantitative, communication, and presentation experience.
Experience managing programs across cross‑functional teams, building processes and coordinating release schedules.
3+ years of software development experience.
5+ years of technical program management working directly with software engineering teams.
Preferred Qualifications
5+ years of project management disciplines including scope, schedule, budget, quality, risk, and critical‑path management experience.
Experience managing projects across cross‑functional teams, building sustainable processes and coordinating release schedules.
Experience defining KPIs/SLA metrics used to drive multi‑million dollar businesses and reporting to senior leadership.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Your work will help deliver the highest standards for safety and security while providing infinite capacity at the lowest possible cost for our customers.
We are looking for a Technical Program Manager, Tooling & AI Solutions to drive project management capabilities, adopt, integrate and optimize tools, and develop AI‑powered solutions to increase team productivity and scale org‑wide.
Key Responsibilities
Design and implement AI solutions to enhance productivity, automate workflows, and derive insights from data across multiple platforms within AWS Infrastructure.
Drive cross‑functional alignment with partner teams and global counterparts.
Lead strategic direction for GenAI tooling across Data Center Supply Solutions and partner organizations.
Own the end‑to‑end lifecycle of AI solutions, from concept to deployment, including prompt engineering, model fine‑tuning, and data quality standards.
Establish and maintain data quality standards and governance frameworks to support AI implementation.
Drive product development including research, requirements definition, technical specifications, and launch efforts while balancing speed‑to‑market with quality.
Evaluate business landscape and analyze existing tools to identify opportunities for innovation and inform product strategy.
Create and maintain product roadmaps for both traditional tools and AI solutions, ensuring clear communication across all teams.
Own the global AI QBR, including roadmap visibility, performance metrics, risk reporting, and cross‑team alignment.
Develop and launch the framework for evaluating AI opportunities, defining ROI, and prioritizing investment decisions.
Basic Qualifications
6+ years of technical product or program management experience.
5+ years of analytical, quantitative, communication, and presentation experience.
Experience managing programs across cross‑functional teams, building processes and coordinating release schedules.
3+ years of software development experience.
5+ years of technical program management working directly with software engineering teams.
Preferred Qualifications
5+ years of project management disciplines including scope, schedule, budget, quality, risk, and critical‑path management experience.
Experience managing projects across cross‑functional teams, building sustainable processes and coordinating release schedules.
Experience defining KPIs/SLA metrics used to drive multi‑million dollar businesses and reporting to senior leadership.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
#J-18808-Ljbffr