CVS Health
Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
Manage work effectively with store management and store crews.
Supervise the store’s crew by assigning, directing and following up of all activities.
Effectively communicate information both to and from store management and crews.
Assist customers with their questions, problems and complaints.
Promote CVS customer service culture (greet, offer help, and thank).
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
Maintain customer/patient confidentiality.
Price merchandise, stock shelves, execute displays, signage and inventory of weekly, promotional and seasonal merchandise.
Execute the display and maintenance of off-shelf merchandise.
Reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication and supervision skills.
Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime as needed, and respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education High School Diploma or Equivalent (Preferred but not required).
Anticipated Weekly Hours 40
Time Type Full time
Pay Range The Typical Pay Range for This Role Is $16.50 - $24.00.
Benefits
Affordable medical plan options, 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs including wellness screenings, tobacco cessation, weight management programs, confidential counseling and financial coaching.
Benefit solutions addressing different needs and preferences of colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
We anticipate the application window for this opening will close on: 03/08/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Essential Functions
Manage work effectively with store management and store crews.
Supervise the store’s crew by assigning, directing and following up of all activities.
Effectively communicate information both to and from store management and crews.
Assist customers with their questions, problems and complaints.
Promote CVS customer service culture (greet, offer help, and thank).
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
Maintain customer/patient confidentiality.
Price merchandise, stock shelves, execute displays, signage and inventory of weekly, promotional and seasonal merchandise.
Execute the display and maintenance of off-shelf merchandise.
Reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication and supervision skills.
Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime as needed, and respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education High School Diploma or Equivalent (Preferred but not required).
Anticipated Weekly Hours 40
Time Type Full time
Pay Range The Typical Pay Range for This Role Is $16.50 - $24.00.
Benefits
Affordable medical plan options, 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs including wellness screenings, tobacco cessation, weight management programs, confidential counseling and financial coaching.
Benefit solutions addressing different needs and preferences of colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
We anticipate the application window for this opening will close on: 03/08/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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