InterContinental Hotels Group
Overview
Hotel Brand:
IHG Army Hotels Location:
United States, Maryland, Fort George G Meade
First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
Responsibilities
Kicking off truly memorable guest experiences with the warmest of welcomes
Acknowledging IHG Rewards Club members and returning guests in person or over the phone
Taking, managing, and receiving payments for guest bookings
Making the check-in and check-out process feel swift and seamless
Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
Being our guests trusted contact – helping with everything from bill issues to restaurant recommendations
Qualifications
Communication skills – guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
Problem‑solving skills will turn issues into opportunities, so every guest leaves with great memories
Fluency in the local language – extra language skills would be great, but not essential
Literate and tech‑savvy – you’ll need a good grasp of reading, writing, basic math and computer skills
Benefits We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
EEO Statement IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Compensation & Benefits Summary Hourly pay range: $15.00 to $20.00. Comprehensive benefits: paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
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IHG Army Hotels Location:
United States, Maryland, Fort George G Meade
First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
Responsibilities
Kicking off truly memorable guest experiences with the warmest of welcomes
Acknowledging IHG Rewards Club members and returning guests in person or over the phone
Taking, managing, and receiving payments for guest bookings
Making the check-in and check-out process feel swift and seamless
Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
Being our guests trusted contact – helping with everything from bill issues to restaurant recommendations
Qualifications
Communication skills – guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
Problem‑solving skills will turn issues into opportunities, so every guest leaves with great memories
Fluency in the local language – extra language skills would be great, but not essential
Literate and tech‑savvy – you’ll need a good grasp of reading, writing, basic math and computer skills
Benefits We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
EEO Statement IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Compensation & Benefits Summary Hourly pay range: $15.00 to $20.00. Comprehensive benefits: paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
#J-18808-Ljbffr