HealthPartners
Organization Regions Hospital, HealthPartners Enterprise
Posting Date 01/07/2026, 03:54 PM
Locations Regions Hospital & Clinics
Work Schedule 3P-11p Every other weekend
Hours Per Week/FTE 20 hrs weekly / .5 FTE
Union (if applicable) Regions AFSCME BOC
Job Shift Evening
Position Type Part-time regular
Job Category Customer Service
Department Telephone and Switchboard
Pay Range $20.21 - $30.31 hourly
Pay Range Statement Compensation is based on the level and requirements of the role. Pay within our ranges may also be determined by education, experience, knowledge, skills, location, and abilities as well as internal equity. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.).
Overtime Eligibility Status Non-Exempt
Worker Type Employee
Job Description Regions Hospital is seeking anexperienced customer service professional to work in our Switchboard department as a Telephone Operator.
As point of contact, this role navigates all internal and external customer calls. This role works collaboratively to determine call destination, routes calls appropriately, and navigates other requests such as pager activation, transportation and ad hoc projects. This role also responds to all emergent calls and notifications in timely manner following proper hospital procedure.
Work Schedule 20 hours weekly
3P-11p Every other weekend
Required Qualifications Two years of clerical experience or customer service skills.
Preferred Qualifications 6 months or more of call center/switchboard experience preferred
About Us At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
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Posting Date 01/07/2026, 03:54 PM
Locations Regions Hospital & Clinics
Work Schedule 3P-11p Every other weekend
Hours Per Week/FTE 20 hrs weekly / .5 FTE
Union (if applicable) Regions AFSCME BOC
Job Shift Evening
Position Type Part-time regular
Job Category Customer Service
Department Telephone and Switchboard
Pay Range $20.21 - $30.31 hourly
Pay Range Statement Compensation is based on the level and requirements of the role. Pay within our ranges may also be determined by education, experience, knowledge, skills, location, and abilities as well as internal equity. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.).
Overtime Eligibility Status Non-Exempt
Worker Type Employee
Job Description Regions Hospital is seeking anexperienced customer service professional to work in our Switchboard department as a Telephone Operator.
As point of contact, this role navigates all internal and external customer calls. This role works collaboratively to determine call destination, routes calls appropriately, and navigates other requests such as pager activation, transportation and ad hoc projects. This role also responds to all emergent calls and notifications in timely manner following proper hospital procedure.
Work Schedule 20 hours weekly
3P-11p Every other weekend
Required Qualifications Two years of clerical experience or customer service skills.
Preferred Qualifications 6 months or more of call center/switchboard experience preferred
About Us At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
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