Convergys
Job Title:QA Analyst (Data team)Job DescriptionWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.**JOB SUMMARY**QA Analyst responsible for auditing, measuring, and reporting compliance with enterprise quality assurance policies, procedures, and methodology. This role supports the full software development lifecycle by ensuring testing processes are thorough, risks are minimized, and system changes, enhancements, and new installations meet established standards. The role focuses on test planning, requirement analysis, test execution, and validation of data movement and ETL processes.## **Responsibilities**• Create and maintain **QA templates and artifacts**, including test plans/scripts, test approach, detailed test conditions, test results, automation scripts, and job aids.
• Audit, measure, and report **compliance with QA policies, procedures, and methodology**, ensuring adherence to enterprise standards.
• Execute **test planning, requirement analysis, and test execution** across unit testing, regression testing, system integration testing, and product testing.
• Run **interfaces and database scripts**, including SQL, to validate test results and provide QA signoff or rejection of IT changes related to data movement, database updates, and ETL processes.
• Provide **defect and risk reporting** of IT changes, including frequency and severity of code and logic errors, to QA Management and Project Management.## ## **Qualifications**• 3–5 years of experience in **test planning, documentation, and execution**.
• 3 years of experience in **SQL scripting** (SQL Server).
• Experience with **testing automation**.
• Experience with **Azure** environments.
• **Hadoop big data** experience.
• Experience with **reporting tools**, including Tableau.
• Understanding of **business and process flows (AMC)**.
• Bachelor’s degree in **Computer Science, Business Administration, Engineering**, or a related discipline with an information technology focus, or equivalent significant business and technical experience.
• Formal education in **Software Quality Assurance**, **Software Testing**, or **SQL Server Scripting**.Location:MEX Work-at-HomeLanguage Requirements:Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader.
But we’re so much more.
Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges.
Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.
We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.
We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly.
By integrating strategy & design with data & analytics, enterprise technology,
and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer. #J-18808-Ljbffr
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.**JOB SUMMARY**QA Analyst responsible for auditing, measuring, and reporting compliance with enterprise quality assurance policies, procedures, and methodology. This role supports the full software development lifecycle by ensuring testing processes are thorough, risks are minimized, and system changes, enhancements, and new installations meet established standards. The role focuses on test planning, requirement analysis, test execution, and validation of data movement and ETL processes.## **Responsibilities**• Create and maintain **QA templates and artifacts**, including test plans/scripts, test approach, detailed test conditions, test results, automation scripts, and job aids.
• Audit, measure, and report **compliance with QA policies, procedures, and methodology**, ensuring adherence to enterprise standards.
• Execute **test planning, requirement analysis, and test execution** across unit testing, regression testing, system integration testing, and product testing.
• Run **interfaces and database scripts**, including SQL, to validate test results and provide QA signoff or rejection of IT changes related to data movement, database updates, and ETL processes.
• Provide **defect and risk reporting** of IT changes, including frequency and severity of code and logic errors, to QA Management and Project Management.## ## **Qualifications**• 3–5 years of experience in **test planning, documentation, and execution**.
• 3 years of experience in **SQL scripting** (SQL Server).
• Experience with **testing automation**.
• Experience with **Azure** environments.
• **Hadoop big data** experience.
• Experience with **reporting tools**, including Tableau.
• Understanding of **business and process flows (AMC)**.
• Bachelor’s degree in **Computer Science, Business Administration, Engineering**, or a related discipline with an information technology focus, or equivalent significant business and technical experience.
• Formal education in **Software Quality Assurance**, **Software Testing**, or **SQL Server Scripting**.Location:MEX Work-at-HomeLanguage Requirements:Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader.
But we’re so much more.
Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges.
Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.
We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.
We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly.
By integrating strategy & design with data & analytics, enterprise technology,
and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer. #J-18808-Ljbffr