Lead, Operator Services - 24/7 Patient Call Center

A public healthcare provider in Texas is seeking an essential employee for its call center operations. The role involves providing subject matter expertise and handling escalated issues. Responsibilities include answering patient inquiries, activating medical alerts, and offering technical help desk support. A high school diploma, at least two years in customer service, and bilingual skills in Spanish are required. Exceptional communication skills and the ability to handle emergent situations effectively are crucial. #J-18808-Ljbffr