Lead, Operator Services - 24/7 Patient Call Center

A healthcare safety-net provider in Texas is looking for an essential employee in a call center role. This individual will serve as a subject matter expert, managing escalated issues and providing support to team members. Responsibilities include answering calls for patient information, activating alerts, and scheduling virtual visits. The ideal candidate will have at least two years of customer service experience, call center experience, and strong communication skills, with a preference for bilingual applicants. This role requires flexibility for weekends and holidays. #J-18808-Ljbffr