Entry-Level IT Help Desk & Desktop Support

A public sector organization in New York City is seeking a Junior Help Desk Technician to deliver IT support to users across various devices. Primary responsibilities include troubleshooting technical issues, responding to user requests, and documenting service tickets. Candidates must have an Associate degree along with relevant IT experience. Strong communication skills are essential for effective user assistance. This full-time role offers competitive health benefits, retirement savings plans, and professional development opportunities. #J-18808-Ljbffr