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Herschend Family Entertainment Co.

Park Appearance Technician - Dollywood Theme Park - Full Time Year Round

Herschend Family Entertainment Co., Pigeon Forge, Tennessee, us, 37868

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Park Appearance Technician - Dollywood Theme Park - Full Time Year Round Job Category:

Maintenance & Construction

Requisition Number:

PARKA008329

Posted: January 8, 2026

Full-Time

Rate: $15 USD per hour

Locations Showing 1 location

Dollywood 2700 Dollywood Parks Blvd Pigeon Forge, TN 37863, USA

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you feel. We are seeking a Park Appearance Technician who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. The right Park Appearance Technician will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

This role exists to provide the Park with overnight cleaning and support to be done in a manner consistent with the Mission and Values of The Dollywood Company.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and

Maintain the cleanliness of roadways and pedestrian walkways using high‑pressure water hose

Collect refuse and recyclable material

Train in operation of company motor vehicle

Develop a work timetable for any assigned area to ensure tasks are completed timely

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

At least 1 year of work experience that demonstrates successful execution of similar duties and responsibilities in a commercial/industrial environment

Must have a motor vehicle license and state required auto insurance

Must pass post‑employment offer criminal background check

Must be at least 18 years old

Knowledge, Skills, and Abilities

Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees

Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work

Must be self‑motivated and disciplined

Must be able to prioritize and complete work assignments on a timely basis

Must maintain strict confidentiality and judgment regarding privileged information

Must be committed to continuous improvement

Must maintain a professional appearance with good personal hygiene

Must promote and support a “team” work environment by cooperating and helping co‑workers

Must be productive in a fast‑paced environment

Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays

Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines

Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills

Able to comprehend instructions and retain information

Able to perform duties consistently with creating a safe and secure environment for hosts and guests

Able to be flexible and handle frequent changes in priorities

Able to add, subtract, multiply and divide with accuracy

Must be able to effectively communicate with fellow Guests and Hosts using approved communication methods

Able to tolerate various temperatures while working indoors and outdoors

Able to meet the physical demands of the job

Able to lift up to 100 lbs.

Physical and Cognitive Requirements

Lifting and Carrying:

Position may require occasional to frequent lifting of up to 50 lbs. utilizing company’s safety guidelines for safe lifting

Mobility:

Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces

Repetitive Movements:

This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions

Environmental Conditions:

This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors

Cognitive and Sensory Requirements:

This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever‑changing world.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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