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Nothing Bundt Cakes

Guest Service Representative Location: MA-Shrewsbury-01545 Post Date: 05-31-23

Nothing Bundt Cakes, Baton Rouge, Louisiana, us, 70873

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At Nothing Bundt Cakes, we refer to our guest services representatives as

Joy Creators!

A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community. But it gets even better:

Enjoy your evenings

We close earlier than most food service jobs.

Flexible work schedules

We offer flexible work schedules.

Casual dress code

T-shirts and sneakers are where it’s at!

Cake discounts

Yummm!

No age requirement

You don’t have to be 18 to work here, so students can join us.

Fun environment

This job is fun. It’s literally a piece of cake!

Friendship

This is a great place to make new friends!

Training and career growth

You’ll get trained. Not only on crafting cake, but on growing your career.

Community focus

We love to celebrate and bring joy to the community.

Core Values and Competencies:

Servant’s Heart

Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.

Keeps the good of the team or guest ahead of personal interests or gain.

Displays humility and empathy in interactions with others.

Spirit of a Champion

Demonstrates pride in responsibilities, an intense drive and a passion to succeed.

Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.

Operates with a strong sense of urgency and adheres to NbC brand standards.

Genuine Connections

Projects warmth, enthusiasm, and optimism that attracts others.

Builds positive, productive relationships with all team members.

Listens actively and communicates openly, clearly and respectfully.

Knowledge, Skills, and Abilities:

Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.

Enjoys interacting with diverse people and excels at providing a superior guest experience.

Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.

Is diligent, organized and self‑motivated.

Has the ability to understand and carry out oral and written instructions and request clarification when needed.

Is comfortable with new technology and has the ability to operate a point‑of‑sale system.

Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.

Has the capacity to stand for extended periods of time and work in a fast‑paced environment.

Education, Certifications and Work Experience Requirements:

Applicants must be 16 years of age or older.

While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.

Work Availability:

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Compensation: $15.00 per hour

Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy‑filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S. states and in Canada, there’s plenty of opportunity to join our family!

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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