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City of Garland

TEMP - Court Services Assistant

City of Garland, Garland, Texas, us, 75049

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Summary Responsible for providing administrative support to Municipal Court Department and staff and carrying out administrative responsibilities as established through departmental needs.

Target Hiring Range: $16.00 / hr

Essential Duties and Responsibilities

Verify completeness and correctness of court filings to prevent errors and delays.

Respond promptly and professionally to internal and external requests.

Handle incoming calls, take messages, and direct calls to the appropriate parties.

Coordinate and schedule court appearances, meetings, and other important dates.

Regularly review and update case records to reflect the latest developments and information.

Collaborate with team members on various office projects, offering support as needed.

Minimum Qualifications

High School Diploma or General Equivalency Diploma (G.E.D.)

2 years related experience

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications Education/ Experience:

Up to 1 year advanced study or training beyond the high school level

2 years administrative experience

Knowledge, Skills & Abilities:

General knowledge of cash handling procedure

Excellent communication skills in both oral and written correspondence

Skill in Microsoft Office (Excel, Word, Outlook, Access)

Skill at accurately scanning documents and indexing

Analytical skills in reviewing information

Ability to handle high volume of data entry with precision and accuracy

Excellent customer service and telephone etiquette skills

Bilingual preferred

Licenses and Certifications

Valid Class C Texas driver's license

Physical Requirements / Work Environment The incumbent works in a typical office environment; because the work environment requires face-to-face interaction with customers the incumbent may be exposed to high stress, non-violent confrontational situations. The incumbent is expected to adequately use verbal skills to defuse interpersonal confrontation or conflict.

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