JMA Pediatrics
Patient Registration Specialist / Customer Service Representative (CSR)
JMA Pediatrics, Raleigh, North Carolina, United States, 27601
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JMA Pediatrics is currently hiring a full‑time, on‑site Customer Service Representative (CSR) to handle day‑to‑day tasks such as assisting patients and their families with inquiries, managing appointment scheduling, and delivering exceptional customer service to ensure patient satisfaction. The CSR will also be responsible for maintaining accurate patient records, addressing real‑time concerns, and delivering a seamless customer experience, ensuring the best patient experience and care with positive outcomes.
Base Pay Range $17.00/hr - $19.00/hr
Qualifications
Customer Service, Customer Support, and Customer Satisfaction skills
Experience in enhancing Customer Experience
Strong problem solving abilities and patience
Excellent communication and interpersonal skills
Proficiency in relevant computer systems and software
Positive candidate to enhance in JMA Pediatrics positive team work
Previous experience in a healthcare setting is beneficial
High school diploma or equivalent; a degree in a relevant field is a plus
Benefits Competitive compensation and excellent benefits: Medical, Dental, Vision, Life, Disability, PTO & 401K.
JMA Pediatrics conducts criminal background checks on all applicants prior to hire. A conviction will not necessarily disqualify you from employment, but will be considered in relation to the position and in accordance with applicable laws.
JMA Pediatrics is committed to Equal Employment Opportunity and does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, veteran status, or any other status protected under federal, state, or local law.
Seniority Level Entry level
Employment Type Full‑time
Job Function Health Care Provider
Industries Hospitals and Health Care
Referrals increase your chances of interviewing at JMA Pediatrics by 2x.
Get notified about new Patient Registration Representative jobs in Raleigh, NC.
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JMA Pediatrics is currently hiring a full‑time, on‑site Customer Service Representative (CSR) to handle day‑to‑day tasks such as assisting patients and their families with inquiries, managing appointment scheduling, and delivering exceptional customer service to ensure patient satisfaction. The CSR will also be responsible for maintaining accurate patient records, addressing real‑time concerns, and delivering a seamless customer experience, ensuring the best patient experience and care with positive outcomes.
Base Pay Range $17.00/hr - $19.00/hr
Qualifications
Customer Service, Customer Support, and Customer Satisfaction skills
Experience in enhancing Customer Experience
Strong problem solving abilities and patience
Excellent communication and interpersonal skills
Proficiency in relevant computer systems and software
Positive candidate to enhance in JMA Pediatrics positive team work
Previous experience in a healthcare setting is beneficial
High school diploma or equivalent; a degree in a relevant field is a plus
Benefits Competitive compensation and excellent benefits: Medical, Dental, Vision, Life, Disability, PTO & 401K.
JMA Pediatrics conducts criminal background checks on all applicants prior to hire. A conviction will not necessarily disqualify you from employment, but will be considered in relation to the position and in accordance with applicable laws.
JMA Pediatrics is committed to Equal Employment Opportunity and does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, veteran status, or any other status protected under federal, state, or local law.
Seniority Level Entry level
Employment Type Full‑time
Job Function Health Care Provider
Industries Hospitals and Health Care
Referrals increase your chances of interviewing at JMA Pediatrics by 2x.
Get notified about new Patient Registration Representative jobs in Raleigh, NC.
#J-18808-Ljbffr