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American Solar & Roofing

Senior Service Coordinator

American Solar & Roofing, Phoenix, Arizona, United States, 85003

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The Senior Service Coordinator will work within American Solar & Roofing (AS&R) Service Group and in support of AS&R Residential Retrofit Sales Group. The position will focus on leading a team of Service Coordinators, scheduling the AS&R Service Tech(s) with service opportunities, as well as assisting customers with signing up for the following contracts:

System Inspections

Documentation Requests

Wi-Fi Set Up

Other solar equipment needs outside of manufacturer warranty coverage

Other sales contracts outside or above a regular service call fee

Small Roofing Repairs (under 3sq ft).

Roofing services (broken tiles, mortars, roof cleaning, gutter cleaning, panel cleaning, etc.)

The Senior Service Coordinator will receive a monthly commission of 2% on all service contract sales sold by themselves if all sales goals/qualifiers are met or exceeded by month end. Leadership reserves the right to adjust sales goals/qualifiers monthly based on needs of the business and driving company growth & profit. Current qualifiers are:

Sell a minimum of five (5) inverters each month -AND-

Sell a minimum of $15,000 in service contract sales each month.

The Senior Service Coordinator will also receive a monthly commission of 1% of all service contract sales sold by their direct reports if all sales goals/qualifiers are met or exceeded by month end. Leadership reserves the right to adjust sales goals/qualifiers monthly based on needs of the business and driving company growth & profit. Current qualifiers are:

Sell a minimum of five (5) inverters each month -AND-

Sell a minimum of $15,000 in service contract sales each month.

Bonus Structure The Senior Service Coordinator team will receive an additional Quarterly Bonus of 1% of total service contract sales sold by themselves if all sales goals listed in the L10 scorecard are met or exceeded for all three months in the quarter.

Goals must be met for each individual month for three consecutive months to qualify and will not be taken as an average for the quarter.

*Note: Sales commissions and bonuses will be paid for new contracts acquired by the Service Coordinator team. Warranty work is not included in total.

Exclusions, Deductions and Contract Adjustments

Minimum of 2 years Sales experience. Preferred experience in the home improvement industry.

Ability and comfort level to sell face to face

Skill and confidence in asking for referrals to build your individual book of business.

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