Logo
Monnit Corporation

IT Systems & Help Desk Administrator

Monnit Corporation, Kaysville, Utah, United States, 84037

Save Job

Location:

Salt Lake City, UT and Kaysville, UT

Environment:

Full-Time

Compensation & Benefits:

Competitive salary, health benefits, PTO, holidays, retirement program

About the Role We are looking for a reliable, service‑oriented IT Systems & Help Desk Administrator to support the day‑to‑day technology needs of our Salt Lake City and Kaysville facilities. This role is focused on end‑user support, system maintenance, and keeping technology running smoothly for both offices. You will be the first line of support for our teams - helping employees stay productive, minimizing downtime, and keeping daily operations running.

The ideal candidate enjoys solving technical problems, supporting users, and working in a fast‑paced environment where technology directly supports operations.

Key Responsibilities

Provide daily IT support for employees, workstations, printers, and devices

Respond to help desk tickets and resolve technical issues promptly

Set up new user accounts, permissions, and workstation configurations

Support Windows desktops, laptops, and basic network connectivity

Assist with Microsoft 365, email administration, and password resets

Install software, apply updates, and perform system maintenance

Maintain IT asset inventory and basic documentation

Escalate complex infrastructure issues when needed

Preferred Experience

2–4 years in IT support, help desk, or system support role

Experience with Windows OS, user support, and hardware troubleshooting

Basic understanding of networking, printers, and device connectivity

Experience supporting users in an operations or manufacturing setting

Strong communication and customer support mindset

Nice to Have

Active Directory / Microsoft 365 admin experience

Basic knowledge of servers or virtualization

Exposure to ERP or production support systems

Why This Role Matters This position plays a key role in keeping teams connected and minimizing downtime. Your work helps employees stay productive, supports production continuity, and contributes to a dependable and responsive technology environment. This is an excellent opportunity for an IT professional who enjoys hands‑on problem solving and wants to continue building real‑world technical experience.

How to Apply Please submit your resume to careers@monnit.com. We welcome candidates who enjoy supporting users, learning new systems, and growing their IT career in a collaborative, operations‑focused environment.

#J-18808-Ljbffr