POS Tech Support Pro — First-Call Resolution

A prominent retail company in Kentucky seeks a Technical Support Specialist to provide technical assistance to store leaders and franchisees. The role demands diagnosing and resolving IT-related issues efficiently while documenting all steps taken. Candidates should have at least 2 years of experience and possess strong troubleshooting skills, particularly with point-of-sale systems. Excellent communication and customer service skills are essential, as well as a proactive approach to solving technical problems. The position offers a competitive hourly rate ranging from $21.00 to $23.50, depending on experience. #J-18808-Ljbffr