New York Public Library
Technical Project Manager, Institutional Services
New York Public Library, New York, New York, us, 10261
Technical Project Manager, Institutional Services (Temporary)
Department:
Digital
Employment Type:
Temporary
Location:
Stephen A. Schwarzman Building
Reporting To:
Shelley Dexter
Compensation:
$100,000 - $110,000 / year
Description This is a temporary four year grant‑funded role. This role is hybrid and requires working three days in the office in NYC.
Overview NYPL Digital is responsible for the digital transformation of the Library, delivering robust core patron‑facing services through digital platforms. This is a great opportunity to play a pivotal role in facilitating the next major step forward in enabling NYPL researchers around the world to find and access NYPL’s unique digital collection of materials.
We are seeking a Technical Project Manager to join the Institutional Services team, bringing solid experience in leading agile teams across the full lifecycle of product development. The primary function of this role will be to lead the project team responsible for building the applications that support patrons' access to digital library cards, educational services, and single sign‑on. A successful candidate will thrive working through ambiguity to drive clarity and consensus, and be proactive in identifying and mitigating risks and issues.
This is a four year, grant funded temporary position.
We are looking for someone we can count on to:
Own:
End‑to‑end planning and coordination of strategic projects across development teams and working groups
Project and communication plans, timelines, and project status reports of both internal and vendor teams
Quarterly planning process for digital product initiatives; encompassing goal‑setting, timeline creation, and continuous improvement
Collaboration and coordination with cross‑functional teams to establish and achieve strategic goals, manage resources, define and protect project scope
Coordination of successful deployments
Project documentation and reports
Teach:
Simplified processes and workflows to drive optimal, efficient results
Best practices in iterative development and incremental improvements
Learn:
NYPL’s systems, tools, products, services, and organizational structure
The basics of library data and standard library technology
The Digital team’s product development process
Improve:
Communication, dynamics, and collaboration across team, department, working groups, and stakeholders
Team workflows to enhance efficiency, velocity, and collaborative opportunities
Estimate accuracy and release frequency
Some expectations for this role are that within: 1 month
Understand the functional structure and core mission of NYPL
Understand the organization, roles, and culture within the Digital Team, stakeholder, and leadership groups
Organize project documentation and artifacts; take ownership of scrum ceremonies, project deliverables, and build project plans
3 months
Gain an understanding of the institutional strategy and how the projects and deliverables contribute to institutional goals
Establish strong, collaborative relationships between team members, stakeholders, and leadership
Identify opportunities for process improvement and develop strategies to address them
6 months and beyond
Lead robust, aligned, high performing project teams
Drive development and execution of sprint, quarterly and annual goals
Take responsibility for overall delivery and management of all assigned projects
Responsibilities:
Lead end‑to‑end product development processes from inception through delivery
Develop communication and capacity plans, project timelines, and provide project status updates to department and cross‑functional Library partners
Identify and mitigate project risks and issues
Lead all scrum ceremonies, with a focus on team process and enabling rapid product development
Oversee partner vendors or agencies that may be involved in project delivery
Support annual and quarterly roadmapping for the Institutional Services team
Own progress tracking of established goals, and proactively adjust processes and plans as needed
Other duties as assigned
Required Education, Experience & Skills Required Education and Certifications
Bachelor’s degree - OR - 5 year’s experience managing software and/or web application development projects as a project manager/technical project manager.
PMP and/or CSM (PgMP is not required, but favored)
Required Experience
5 years’ experience in project or program management with software and/or web application development teams and projects
Required Skills
Proven ability to:
Develop and manage project timelines, escalating risks and dependencies as needed
Proactively identify problems and propose solutions
Operate both strategically and tactically
Work both collaboratively and independently to achieve planned results
Drive highly visible projects with cross‑functional teams
Excellent verbal and written communication; strong presentation skills
Demonstrated experience as Scrum Master, leading a team of engineers, designers, and QA
Demonstrated experience managing external vendors, consultancies, or agency teams
Understanding of backend and frontend technologies
Innate curiosity in working with emerging technologies, specifically AI
Managerial/Supervisory Responsibilities:
N/A
More... Core Values All team members are expected and encouraged to embody the NYPL Core Values:
Be
Helpful
to patrons and colleagues
Be
Resourceful
in solving problems
Be
Curious
in all aspects of your work
Be
Welcoming
and
Inclusive
Work Environment
Office Environment
Hybrid Work Environment; 3 days in office in NYC required
Physical Duties
N/A
Pre-Placement Physical Required?
No
Union/Non Union
Non-Union
FLSA Status
Exempt
Schedule
Monday - Friday; 9-5
Hybrid Work Environment; 3 days a week in office in NYC required
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job‑related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union Salaries are determined by collective bargaining agreement(s).
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Digital
Employment Type:
Temporary
Location:
Stephen A. Schwarzman Building
Reporting To:
Shelley Dexter
Compensation:
$100,000 - $110,000 / year
Description This is a temporary four year grant‑funded role. This role is hybrid and requires working three days in the office in NYC.
Overview NYPL Digital is responsible for the digital transformation of the Library, delivering robust core patron‑facing services through digital platforms. This is a great opportunity to play a pivotal role in facilitating the next major step forward in enabling NYPL researchers around the world to find and access NYPL’s unique digital collection of materials.
We are seeking a Technical Project Manager to join the Institutional Services team, bringing solid experience in leading agile teams across the full lifecycle of product development. The primary function of this role will be to lead the project team responsible for building the applications that support patrons' access to digital library cards, educational services, and single sign‑on. A successful candidate will thrive working through ambiguity to drive clarity and consensus, and be proactive in identifying and mitigating risks and issues.
This is a four year, grant funded temporary position.
We are looking for someone we can count on to:
Own:
End‑to‑end planning and coordination of strategic projects across development teams and working groups
Project and communication plans, timelines, and project status reports of both internal and vendor teams
Quarterly planning process for digital product initiatives; encompassing goal‑setting, timeline creation, and continuous improvement
Collaboration and coordination with cross‑functional teams to establish and achieve strategic goals, manage resources, define and protect project scope
Coordination of successful deployments
Project documentation and reports
Teach:
Simplified processes and workflows to drive optimal, efficient results
Best practices in iterative development and incremental improvements
Learn:
NYPL’s systems, tools, products, services, and organizational structure
The basics of library data and standard library technology
The Digital team’s product development process
Improve:
Communication, dynamics, and collaboration across team, department, working groups, and stakeholders
Team workflows to enhance efficiency, velocity, and collaborative opportunities
Estimate accuracy and release frequency
Some expectations for this role are that within: 1 month
Understand the functional structure and core mission of NYPL
Understand the organization, roles, and culture within the Digital Team, stakeholder, and leadership groups
Organize project documentation and artifacts; take ownership of scrum ceremonies, project deliverables, and build project plans
3 months
Gain an understanding of the institutional strategy and how the projects and deliverables contribute to institutional goals
Establish strong, collaborative relationships between team members, stakeholders, and leadership
Identify opportunities for process improvement and develop strategies to address them
6 months and beyond
Lead robust, aligned, high performing project teams
Drive development and execution of sprint, quarterly and annual goals
Take responsibility for overall delivery and management of all assigned projects
Responsibilities:
Lead end‑to‑end product development processes from inception through delivery
Develop communication and capacity plans, project timelines, and provide project status updates to department and cross‑functional Library partners
Identify and mitigate project risks and issues
Lead all scrum ceremonies, with a focus on team process and enabling rapid product development
Oversee partner vendors or agencies that may be involved in project delivery
Support annual and quarterly roadmapping for the Institutional Services team
Own progress tracking of established goals, and proactively adjust processes and plans as needed
Other duties as assigned
Required Education, Experience & Skills Required Education and Certifications
Bachelor’s degree - OR - 5 year’s experience managing software and/or web application development projects as a project manager/technical project manager.
PMP and/or CSM (PgMP is not required, but favored)
Required Experience
5 years’ experience in project or program management with software and/or web application development teams and projects
Required Skills
Proven ability to:
Develop and manage project timelines, escalating risks and dependencies as needed
Proactively identify problems and propose solutions
Operate both strategically and tactically
Work both collaboratively and independently to achieve planned results
Drive highly visible projects with cross‑functional teams
Excellent verbal and written communication; strong presentation skills
Demonstrated experience as Scrum Master, leading a team of engineers, designers, and QA
Demonstrated experience managing external vendors, consultancies, or agency teams
Understanding of backend and frontend technologies
Innate curiosity in working with emerging technologies, specifically AI
Managerial/Supervisory Responsibilities:
N/A
More... Core Values All team members are expected and encouraged to embody the NYPL Core Values:
Be
Helpful
to patrons and colleagues
Be
Resourceful
in solving problems
Be
Curious
in all aspects of your work
Be
Welcoming
and
Inclusive
Work Environment
Office Environment
Hybrid Work Environment; 3 days in office in NYC required
Physical Duties
N/A
Pre-Placement Physical Required?
No
Union/Non Union
Non-Union
FLSA Status
Exempt
Schedule
Monday - Friday; 9-5
Hybrid Work Environment; 3 days a week in office in NYC required
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job‑related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union Salaries are determined by collective bargaining agreement(s).
#J-18808-Ljbffr